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Freightos - Freight Management Software

Freightos Reviews in September 2026: User Ratings, Pros & Cons

Streamlining global trade, one click at a time.

4.57

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Freightos Reviews & Ratings

4.57

Excellent

Based on 679 ratings & 759 reviews

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Rating Distribution

Excellent

(655)

Very Good

(35)

Good

(8)

Poor

(3)

Terrible

(58)

Spotsaas Editor’s POV

Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more

Freightos pros and cons

  • Transparent and easy to use platform for shipping logistics.

  • Outstanding communication and honest pricing, ensuring customer satisfaction.

  • Excellent customer service with fast delivery and regular updates.

  • Intuitive interface and simple process make it easy for both new and experienced users.

  • Inconsistent delivery times, with some shipments arriving later than promised.

  • Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.

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Showing 381-390 out of 759

F

fbaShipper

09/30/20

5 out of 5

A Great Time Saver!

Freightos allowed us to easily compare companies to find a forwarder who would meet our timeline and budget. As a first time importer, this was extremely helpful to ensure we were paying a fair price.

LM

Luiz Montoro

09/29/20

5 out of 5

Great service

Date of experience: September 30, 2020

C

Cindy

09/29/20

5 out of 5

Good price and good service!

Date of experience: September 30, 2020

M

mark

09/28/20

5 out of 5

easy process and good communication

Date of experience: September 29, 2020

D

Devan

09/28/20

1 out of 5

Extra Charges

The driver who picked up our palettes insisted he was there for both palettes; we asked him numerous times if he was sure of that because we have two different bills of lading. He said he knew what he was doing and took both palettes along with the BOLs. We talked over this for several minutes. Now we are being charged an extra $400, and it took our product a month to get to its correct destination.

BH

Brian Hedengren

09/27/20

5 out of 5

It was easy to book international…

It was easy to book international shipment, even for a first time shipper.

P

Peter

09/27/20

5 out of 5

Great service.

Date of experience: September 28, 2020

S

sportsandortho

09/25/20

5 out of 5

They delivered everything on time was…

They delivered everything on time was very happy with the communication will definitely use them again

DP

Downunder Products Pty Ltd

09/24/20

5 out of 5

Freightos were great yet again.

Freightos were great yet again.

KH

Kate Hudson

09/24/20

5 out of 5

Thank you for making booking freight so…

Thank you for making booking freight so easy!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].