Freightos Reviews in September 2026: User Ratings, Pros & Cons
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Freightos Reviews & Ratings
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Spotsaas Editor’s POV
Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more
Freightos pros and cons
Transparent and easy to use platform for shipping logistics.
Outstanding communication and honest pricing, ensuring customer satisfaction.
Excellent customer service with fast delivery and regular updates.
Intuitive interface and simple process make it easy for both new and experienced users.
Inconsistent delivery times, with some shipments arriving later than promised.
Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.
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Showing 351-360 out of 759
DA
Dean Alms
11/13/20
For a first time shipper from China to…
For a first time shipper from China to USA, this could not have been easier. Setting up the shipment, estimating the costs, and scheduling time was all straightforward. The communication was great throughout the process and the shipper I selected was top notch as well.
E
emiel
11/12/20
Great platform!
Date of experience: November 13, 2020
E
emiel
11/12/20
Great platform!
Date of experience: November 13, 2020
AD
Ati Dalgaard
11/02/20
Shipment cancelled without any explanation
Booked a shipment. Supplied all relevant documentation. Even communicated with the shipping company. Thought all was well and then I noticed that shipment was cancelled even though I did not as for it to be cancelled. Have emailed several times asking for an explanation and have not had any replies. Very scary when something like this happens. Will now be looking for other companies to use after this horrible experience with Freightos.
C
CT
11/01/20
Great platform. Accurate. Informative. Takes any uncertainties out the road.
Very helpful support personnel. Answers all questions timely and accurately. Feel safe using this site now for the second time. And connected me with a very reliable, swift and affordable shipping option. Will definitely keep using Freightos as the go to freighting solution.
AK
Alex Kleis
11/01/20
Great software
Great software, great communication with the shipping company, and great prices!
AK
Alex Kleis
11/01/20
Great software
Great software, great communication with the shipping company, and great prices!
C
CT
11/01/20
Great platform. Accurate. Informative. Takes any uncertainties out the road.
Very helpful support personnel. Answers all questions timely and accurately. Feel safe using this site now for the second time. And connected me with a very reliable, swift and affordable shipping option. Will definitely keep using Freightos as the go to freighting solution.
C
cbow
10/31/20
Awesome experience
I used Freightos for my first shipment and I couldn’t have chosen a better way to ship my product. Stress free experience and super easy to use. I will definitely use again.
AL
Andrew Lloyd-Jones
10/31/20
First Class
Great choice of operators, simple to navigate platform and excellent communication. First class
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].