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Freightos - Freight Management Software

Freightos Reviews in September 2026: User Ratings, Pros & Cons

Streamlining global trade, one click at a time.

4.57

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Freightos Reviews & Ratings

4.57

Excellent

Based on 679 ratings & 759 reviews

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Rating Distribution

Excellent

(655)

Very Good

(35)

Good

(8)

Poor

(3)

Terrible

(58)

Spotsaas Editor’s POV

Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more

Freightos pros and cons

  • Transparent and easy to use platform for shipping logistics.

  • Outstanding communication and honest pricing, ensuring customer satisfaction.

  • Excellent customer service with fast delivery and regular updates.

  • Intuitive interface and simple process make it easy for both new and experienced users.

  • Inconsistent delivery times, with some shipments arriving later than promised.

  • Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.

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Showing 341-350 out of 759

SA

SoCal AMZ Seller

11/21/20

5 out of 5

Online interface is user-friendly

Online interface is user-friendly. Customer service responds quickly.

T

Thomas

11/18/20

5 out of 5

Thanks

Thanks great service

DM

David M

11/18/20

5 out of 5

Great Service!

I have used Freightos a few times and this time is no different from the previous times. The service has been excellent, the user interface is very easy to use, all my communication with the freight forwarder is in one place, documentation saved and can be referenced at any time and I can see the status of the shipment as it departs and arrives at port. I highly recommend and will be using Freightos again!

T

Thomas

11/18/20

5 out of 5

Thanks

Thanks great service

DM

David M

11/18/20

5 out of 5

Great Service!

I have used Freightos a few times and this time is no different from the previous times. The service has been excellent, the user interface is very easy to use, all my communication with the freight forwarder is in one place, documentation saved and can be referenced at any time and I can see the status of the shipment as it departs and arrives at port. I highly recommend and will be using Freightos again!

AB

Angel Belleza

11/17/20

5 out of 5

With all the necessary changes…

With all the changes and necessary adjustments to timeframes, you are one of the best at accommodating us, and I appreciate that 100%!!!

AB

Angel Belleza

11/17/20

5 out of 5

With all the necessary changes…

With all the changes and necessary adjustments to timeframes, you are one of the best at accommodating us, and I appreciate that 100%!!!

M

mark

11/15/20

5 out of 5

Great option

Freightos are really good at what they do, cant really fault them

M

mark

11/15/20

5 out of 5

Great option

Freightos are really good at what they do, cant really fault them

DA

Dean Alms

11/13/20

5 out of 5

For a first time shipper from China to…

For a first time shipper from China to USA, this could not have been easier. Setting up the shipment, estimating the costs, and scheduling time was all straightforward. The communication was great throughout the process and the shipper I selected was top notch as well.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].