Freightos Reviews in September 2026: User Ratings, Pros & Cons
Streamlining global trade, one click at a time.
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Freightos Reviews & Ratings
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Spotsaas Editor’s POV
Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more
Freightos pros and cons
Transparent and easy to use platform for shipping logistics.
Outstanding communication and honest pricing, ensuring customer satisfaction.
Excellent customer service with fast delivery and regular updates.
Intuitive interface and simple process make it easy for both new and experienced users.
Inconsistent delivery times, with some shipments arriving later than promised.
Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.
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Showing 331-340 out of 759
SK
Sally Knox
12/04/20
Great service
I am very appreciative of the service Freightos provides. They are now my go-to for shipping.
SK
Sally Knox
12/04/20
Great service
I am very appreciative of the service Freightos provides. They are now my go-to for shipping.
N
Navid
12/03/20
Good service
Reduced one star as the site notifications and messaging can be significantly improved.
DJ
Dom Jaca
12/01/20
Great experience and good services
Great experience and good services. Great pricing compared with other competitor. Staff very responsive.
DJ
Dom Jaca
12/01/20
Great experience and good services
Great experience and good services. Great pricing compared with other competitor. Staff very responsive.
JR
Josue Rivera
12/01/20
Everything was in order and very…
Everything was in order and very efficient. The only thing I would like is to be informed of an approximate custom tax, days before arriving to the destination. I felt I was rushed to pay for them and it was way over our estimates for taxes. For the rest, they helped me a lot and kept constant communication with me.
M
Michael
11/26/20
Order sent to wrong address, items lost, no help hugely out of pocket
First time I have used this company and will be the last. I have paid for two deliveries, one by air and one by sea. The by air shipment has been split by the forwarder, it should have arrived within 3-6 days. Three weeks later half the order got sent to the wrong address (even though i warned them the tracking said the wrong address and they reassured me it was wrong on the tracking and was indeed coming to me!) and the other half is lost in Hong Kong. Freightos just pointed me to the ...
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HJ
Herman Joukov
11/25/20
Fast and reliable services
Date of experience: November 26, 2020
HJ
Herman Joukov
11/25/20
Fast and reliable services
Date of experience: November 26, 2020
SA
SoCal AMZ Seller
11/21/20
Online interface is user-friendly
Online interface is user-friendly. Customer service responds quickly.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].