Freightos Reviews in September 2026: User Ratings, Pros & Cons
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Freightos Reviews & Ratings
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Spotsaas Editor’s POV
Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more
Freightos pros and cons
Transparent and easy to use platform for shipping logistics.
Outstanding communication and honest pricing, ensuring customer satisfaction.
Excellent customer service with fast delivery and regular updates.
Intuitive interface and simple process make it easy for both new and experienced users.
Inconsistent delivery times, with some shipments arriving later than promised.
Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.
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Showing 291-300 out of 759
Z
Zhivko
02/09/21
Opportunity to assess the conditions…
Opportunity to assess the conditions and choose between many options
R
RossBSK
02/04/21
A great service
A great service, very happy
SZ
sam zhao
02/02/21
Duty/Tax problem now resolved.
Had a problem with incorrect Tax/Duty charges. Quickly resolved in less than a day, very happy with the quick turnaround. Much appreciated!
M
Mark
01/30/21
Delays kept from being 5 stars but good…
Delays kept from being 5 stars but good personal service.
M
Maximus
01/30/21
I’m happy we found Freightos for our…
I’m happy we found Freightos for our freight needs. The service was excellent, we were able to find a great shipping option at a good value and the platform was convenient to get updates and communicate with the forwarder. Goods arrived on time and intact. We will definitely continue using their services.
S
Sri
01/28/21
Great service as always
Date of experience: January 29, 2021
DG
David G
01/28/21
I had a really bad experience with the…
I had a really bad experience with the Sea Freight company using FreightOS. It's probably not FreightOS's fault but they should do a better job screening these freight shippers. The shipper blamed my supplier for not communicating with them. I was chatting with my supplier waiting for the Sea Freight company to call in which they did not. They ended up giving up my spot on the ship and charged me $500 for the delay. I cancelled my shipment with FreightOS. Keep in mind that FreightOS is just ...
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TB
Thiago B
01/27/21
Highly recommend
Quick and easy to get various quotes and compare different forwarders. Process was super smooth. I love that all the communication and billing are grouped per shipment and I have control and visibility over each step of the process.
TD
Tanya DT
01/27/21
Easy to use platform
Easy to use platform, reliable and helpful service. I will definitely use Freightos again.
P
Ps
01/27/21
Easy and fast
Date of experience: January 28, 2021
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].