Freightos Reviews in September 2026: User Ratings, Pros & Cons
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Freightos Reviews & Ratings
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Spotsaas Editor’s POV
Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more
Freightos pros and cons
Transparent and easy to use platform for shipping logistics.
Outstanding communication and honest pricing, ensuring customer satisfaction.
Excellent customer service with fast delivery and regular updates.
Intuitive interface and simple process make it easy for both new and experienced users.
Inconsistent delivery times, with some shipments arriving later than promised.
Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.
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Showing 241-250 out of 759
MK
Mak Kian Seng
06/09/21
Irresponsible and unprofessional company
Booked for sea freight via their platform, we have all documents submitted before the shipment arrive destination. They did not coordinate the communication between the customs broker and freight forwarder, no one attended to custom queries for 19 days and demurrage charges were USD 8200. Freightos totally wash their hands and ask us to deal directly with the freight forwarder for the dispute. Irresponsible company!
C
Cognisprings
06/06/21
My first shipment experience is great
My first shipment experience is great. Im total newbie. Everything went well. No surprises so far.
C
Cognisprings
06/06/21
My first shipment experience is great
My first shipment experience is great. Im total newbie. Everything went well. No surprises so far.
D
Diabolopuppets
06/01/21
Happy customer
Excellent service and good communication with the Freightos staff. My shipment arrived promptly, in good condition.
D
Diabolopuppets
06/01/21
Happy customer
Excellent service and good communication with the Freightos staff. My shipment arrived promptly, in good condition.
C
cgonz
05/30/21
Excellent service
Date of experience: May 31, 2021
C
cgonz
05/30/21
Excellent service
Date of experience: May 31, 2021
BP
Ben Pinnick
05/30/21
No hassle at all
No hassle at all and the freight forwarder got in touch quickly, sorted everything minimal hassle and goods arrived quicker than expected.
BP
Ben Pinnick
05/30/21
No hassle at all
No hassle at all and the freight forwarder got in touch quickly, sorted everything minimal hassle and goods arrived quicker than expected.
J
JohanHallenby
05/21/21
Great platform to compare different…
Great platform to compare different companies, get prices and everything else you need! Then its so easy to book your freights, pay through the platform etc 👍
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].