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Freightos - Freight Management Software

Freightos Reviews in September 2026: User Ratings, Pros & Cons

Streamlining global trade, one click at a time.

4.57

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Freightos Reviews & Ratings

4.57

Excellent

Based on 679 ratings & 759 reviews

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Rating Distribution

Excellent

(655)

Very Good

(35)

Good

(8)

Poor

(3)

Terrible

(58)

Spotsaas Editor’s POV

Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more

Freightos pros and cons

  • Transparent and easy to use platform for shipping logistics.

  • Outstanding communication and honest pricing, ensuring customer satisfaction.

  • Excellent customer service with fast delivery and regular updates.

  • Intuitive interface and simple process make it easy for both new and experienced users.

  • Inconsistent delivery times, with some shipments arriving later than promised.

  • Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.

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Showing 231-240 out of 759

T

testyourdesign

06/15/21

5 out of 5

Excellent service and best…

Excellent service and best communications of any overseas transportation company. Shipment arrived earlier than expected and everything was in great shape. 👍

T

testyourdesign

06/15/21

5 out of 5

Excellent service and best…

Excellent service and best communications of any overseas transportation company. Shipment arrived earlier than expected and everything was in great shape. 👍

R

Revillo

06/15/21

5 out of 5

Freightos is great easy to search for…

Freightos is great easy to search for shipping with multiple vendors to choose from

T

tonyblair

06/14/21

5 out of 5

on time no problems

Date of experience: June 15, 2021

T

tonyblair

06/14/21

5 out of 5

on time no problems

Date of experience: June 15, 2021

ML

Momo Lifestyle

06/14/21

1 out of 5

Bad to worse. Not a single shipment without issue

We have used Freightos for 4 shipments, and the experience has gone from bad to worse. The first shipment took 100 days to arrive instead of the quoted 36-43 days. Constantly delayed arrival dates without much explanation other than "port congestion". Freightos were powerless in helping us to fix the issue with the forwarder. The second shipment was an air shipment that was cancelled by the carrier after we had already placed the booking. Again, Freightos couldn't do anything to ...

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KL

Kakapopo Ltd

06/10/21

1 out of 5

Delivery dates CANNOT be trusted!

We booked and paid for a shipment on April 12th. The original estimated delivery date was May 24th, and today, the delivery date has been changed to July 27th! That's a delay of over 2 months! What a joke!

TP

tunezmart Pte. Ltd

06/10/21

1 out of 5

Professional scammers

They took my money USD3500, and my goods worth USD 20000, now the freight forwarder has gone missing for 8 days when I contact freightos for help, they say there is nothing much they can do, according to their staff, they are based in Palestine so there is nothing much we can do to hold them responsible.

L

Lauren

06/09/21

5 out of 5

Seamless and stress free shipping…

Seamless and stress free shipping experience.

L

Lauren

06/09/21

5 out of 5

Seamless and stress free shipping…

Seamless and stress free shipping experience.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].