Freightos Reviews in June 2026: User Ratings, Pros & Cons
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Freightos Reviews & Ratings
Spotsaas Editor’s POV
Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more
Freightos pros and cons
Transparent and easy to use platform for shipping logistics.
Outstanding communication and honest pricing, ensuring customer satisfaction.
Excellent customer service with fast delivery and regular updates.
Intuitive interface and simple process make it easy for both new and experienced users.
Inconsistent delivery times, with some shipments arriving later than promised.
Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.
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Showing 231-240 out of 735
CK
Cognitive Kids
05/19/21
Amazon Product Shipment
I enjoyed using the Freightos web portal to submit and manage my shipment. The site provided transparency and visibility on my shipment order from China to USA.
RC
Rodolfo Chavez
05/16/21
Overall it was a great service from…
Overall it was a great service from you. The company took care of everything, every requirement. The shipment took longer than expected and that's why I don't give a 5 stars rating.
VM
Vincent Matmat
04/20/21
Really expensive
Really expensive. Forwarder improve their price once you have book at the last minute
DG
Denise Gomes
04/15/21
Freightos platform is very easy to use…
Freightos platform is very easy to use and offers an excellent customer service. I will definitely use it again on my next shipment.
LP
LSG PRO
04/14/21
This platform is perfect for someone…
This platform is perfect for someone like me that hasn't a clue and not a shipping expert! Thank you Freightos!
E
Edward
04/13/21
Great service
Great service, fast and efficient plus a good price
DT
debbie t
04/11/21
International Shipping Made Simple
Love that I can get several competitive shipping quotes in one place
AE
Alexis E
04/08/21
Good service... Updates need improvement.
I just completed a shipment with Freightos: merchandise from Tirupur, India to Newark, NJ USA. I am satisfied.But they have to improve the way they update the shipment on their website. Date updates were ridiculous. It was not a big deal for me, but it was laughable. Plus, my shipment took longer than scheduled, but I was not in a rush. Will I use Freightos again? Sure. Do I recommend it? Absolutely. It's so convenient.
R
ReditusHealth
04/04/21
Very convenient and informative user…
Very convenient and informative user interface allows user to quickly and easily see and compare a broad range of freight options with the associated costs. Very intuitive and communicative user interface while shipment was underway was especially good at facilitating communication between all parties, although the visual mapping tool was typically not up to date.
S
Syl
04/03/21
First time using Freightos and successfully shipped a full 40' container
First time using Freightos and had to ship a full 40' container. The whole process from finding a shipper, getting the custom clearance to final delivery at our destination warehouse all went off without a hitch. Communications was quick and easy and the Freightos support team always responded to my questions within 24 hours. I would definitely use Freightos again and highly recommend them to others.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].