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Freightos - Freight Management Software

Freightos Reviews in September 2026: User Ratings, Pros & Cons

Streamlining global trade, one click at a time.

4.57

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Freightos Reviews & Ratings

4.57

Excellent

Based on 679 ratings & 759 reviews

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Rating Distribution

Excellent

(655)

Very Good

(35)

Good

(8)

Poor

(3)

Terrible

(58)

Spotsaas Editor’s POV

Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more

Freightos pros and cons

  • Transparent and easy to use platform for shipping logistics.

  • Outstanding communication and honest pricing, ensuring customer satisfaction.

  • Excellent customer service with fast delivery and regular updates.

  • Intuitive interface and simple process make it easy for both new and experienced users.

  • Inconsistent delivery times, with some shipments arriving later than promised.

  • Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.

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Showing 161-170 out of 759

MB

Matt B

12/06/21

5 out of 5

Freightos Experience

Freightos made the entire process of setting up my shipment extremely simple. I felt I got the best price for what I needed, and their platform allowed me to stay in touch with the shipper every step of the way. I would highly recommend!

TI

Tom in Florida

12/05/21

5 out of 5

This is our third shipment using…

This is our third shipment using Freightos. Once again, especially as a new importer, Freightos helped make the experience easy and transparent. We will be back!

RH

Rick Harris

12/04/21

5 out of 5

This was my first time shipping a large…

This was my first time shipping a large item from China, and the Freightos platform was invaluable for connecting me with a good shipper and customs broker at the best price possible. The shipment arrived in perfect condition, and without any hassles at US Customs. Freightos really worked out for me.

K

KennyM

11/21/21

4 out of 5

Good service from start to finish

Good service from start to finish, unfortunately extra costs incurred at end of process

MG

Mike G

11/20/21

5 out of 5

Great experience even with all COVID…

Great experience even with all COVID shipping delays. Looking forward to booking my shipments with Freightos

DL

David Long

11/17/21

1 out of 5

Professional scammers

Professional scammers. Don't use for Amazon FBA. They will ignore your payments once received and after some time they will try to charge you again.

RB

rachel betteridge

11/16/21

5 out of 5

So easy to use

Date of experience: November 17, 2021

L

Lisa

11/16/21

5 out of 5

This was my first time using Freightos…

This was my first time using Freightos but it felt like I have been using them forever with how intuitive and easy it was. Great UI and communication. I will definitely use again.

JH

julie H daniels

11/13/21

5 out of 5

I am very happy with the service I…

I am very happy with the service I received

M

Maurice

11/09/21

1 out of 5

Useless site....cannot enter any…

Useless site....cannot enter any information.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].