Freightos Reviews in September 2026: User Ratings, Pros & Cons
Streamlining global trade, one click at a time.
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Freightos Reviews & Ratings
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Spotsaas Editor’s POV
Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more
Freightos pros and cons
Transparent and easy to use platform for shipping logistics.
Outstanding communication and honest pricing, ensuring customer satisfaction.
Excellent customer service with fast delivery and regular updates.
Intuitive interface and simple process make it easy for both new and experienced users.
Inconsistent delivery times, with some shipments arriving later than promised.
Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.
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Showing 151-160 out of 759
W
WB
12/29/21
Easy and Fast for Europe to US
I've used and trusted Freightos on two shipments from Italy to the US. Their online platform is very easy to use and navigate while their follow up customer support helps with small details and ensures everyone is on the same page regarding pickups, shipment documents, custom clearance and delivery tracking.
EO
Elena Orlova
12/26/21
This company is a joke
This company is a joke. Customer service not deserve a single star. Problem after Problem every step of the way.
TI
Tom in Florida
12/26/21
Freightos made it easy
Freightos made it easy for our company to shop logistics providers smartly and made the shipping process simple. Highly recommend.
OF
Oleg from Brooklyn
12/25/21
Smooth shipping.
Date of experience: December 26, 2021
C
Chris
12/20/21
This is the worst company you can…
This is the worst company you can contact about your shipping needs. The support they provide is a joke. I would love to give them minus 5 stars if I could. China shipper try to overcharge us . Shipper try to charge us over $700 for 4 empty pallets that cargo was placed on! I contacted frightos support and provide all clear proof but they didn't even check or read details. They just copy and paste responds and try to charge us without any help! . This company is fraud. I will contact BBB, ...
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D
Dan
12/19/21
Excellent to work with
Excellent to work with! Super easy.
SI
Steve in Mission Viejo
12/16/21
Great Service
Good Sean’s friendly people.
A
andrew
12/14/21
I was a new customer
I was a new customer. They made everything easy on me. Communication was also very good.
JB
Jay Bernzweig
12/09/21
Great service
Great service, great communication.
SS
Samet S
12/08/21
Perfect experience!
I had solved all my international trade problem with Freightos. They have a perfect system. Prices are competitive. I strongly recommend it.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].