Freightos Reviews in September 2026: User Ratings, Pros & Cons
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Freightos Reviews & Ratings
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Spotsaas Editor’s POV
Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more
Freightos pros and cons
Transparent and easy to use platform for shipping logistics.
Outstanding communication and honest pricing, ensuring customer satisfaction.
Excellent customer service with fast delivery and regular updates.
Intuitive interface and simple process make it easy for both new and experienced users.
Inconsistent delivery times, with some shipments arriving later than promised.
Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.
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Showing 121-130 out of 759
R
Robert
05/10/22
Extremely helpful in organizing every…
Extremely helpful in organizing every part of the freight forwarding process.
VH
Very Happy Customer
05/03/22
Outstanding Reliable Dependable!
Freightos is an outstanding shipping company with a very capable knowledgeable team. They provided a seamless reliable transport experience. They kept me informed every step of the way. This was my first time using Freightos and I will definitely be using them again. Amazing company!
S
Steph
05/02/22
Great service thank you
Date of experience: May 03, 2022
H
Helena
04/28/22
Excellent!
Excellent! Smooth sailing all the way.
JK
James Kennedy
04/20/22
Great service
Great service from both Freightos and Clarke Global. Very clear and straightforward.
C
CMB
04/19/22
Happy customer
I had never heard of Freightos before, but I used it for a shipment from Alibaba.com. Everything was very simple and well managed.
BH
Bryson Hill
04/18/22
AVOID at all costs!
AVOID at all costs!! I went with freightos after they were recommended through my Amazing Selling Machine course to get the best deal for shipping and it wasn’t what I expected at all. They kept charging me tons of fees for inspection, freight delays, driver fees and customs hold. These people could care less if you lose money. I would recommend to go directly through a freight forwarder and skip the broker. Every email I would receive from them would be a charge and now I will be taking a ...
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S
samantha
04/06/22
Easy and Manageable
Date of experience: April 07, 2022
AW
Andrew Winson
04/04/22
AVOID if you are a actual company.
I used this company to ship equipment to a trade show. After the freight currier lost my equipment and failed to make it to the show. Freightos customer service team could have cared less. I ended up having to dispute all of the charges directly with the carrier and demand Freightos also refund me their costs as they actually atttempted to keep their fee after the shipment was lost... Horrible company stay away. just use their platform to get a quote and contact the forwarder directly. Save ...
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GL
GSP LLC
04/03/22
Freightos consolidated everything we…
Freightos consolidated everything we needed for us to have a smooth import to the USA from China. We were able to track every aspect of our shipment including documents, customs process, pickup, LCL ocean transit, delivery, etc. We will definitely be using the platform again!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].