Freewallet Reviews in May 2025: User Ratings, Pros & Cons

A further update from my earlier…

A further update from my earlier reviews. A friend of mine who I sent 2 btc transactions to in 2019 (totalling 5.9 btc) contacted me a few months ago, asking if I had the hash rate for the transactions as he needed them to verify his account. After a bit of searching, I sent the hash rates to him as requested. He contacted me 3 weeks after this, saying that he also needed a copy of the transactions leaving my wallet, again, i sent the screenshots as requested. After 2 more weeks, I receive ...

Cela fait un an que je me sert de…

Cela fait un an que je me sert de Freewallet, j ai eu des petits soucis de connexion ils sont réactifs répondent aux messages et règles les problèmes, les temps de transfert vers adresse externe reste un peu long mais dans l ensemble ils sont sérieux.

Lost money due to failed exchange

I recently lost money due to transaction failed! I havent receive any reply from their customer service. I exchange btc to usdt using their wallet! Now my btc is gone and the status is transaction failed!Please fix this!Request id:64e63a46-3c70-a73b-6e8b-bb8563db5da1Ticket ID is 291276-please fix it asap!

I would definitely stay away!!!

I would definitely stay away from this app! Let me say it again...STAY AWAY!!! I lost money using this app. Their customer service support is no good. Upon transferring funds from coinbase to my free wallet, my funds never made it. I then contacted free wallet to see why my funds have not arrived after a few days...the only answer they could give me is”Oh it failed at the fault of our exchange partner ,and we will advise them” they never got back with me nor even tried to offer any help to ...

Support Alive

Send 5 x tickets and contact chat but no answer ... bad support oh sry I mean No Support!!!Ok Support best do there work but Need w8 sometimesBut gut Service

I sent erc20 (DTR) unsupported tokens 3…

I sent erc20 (DTR) unsupported tokens 3 years ago to my freewallet address. After three years they still havent retrieved them for me. Now they are being delisted on the last of march 2021. This is transaction hash for my tokens.0x45212e0127d4044575a5d3547d9675a43c3539ba7428be9027086b4bffa075fa. I asked them to send them to this address a couple of times 0xa603606fAb7Ef6650a41F8fCAE3c138639EC8d40 . Now you can prove it that you take care of your customers even if with 3 years delay

СКАМ САЙТ . НЕ ОТВЕЧАЮТ НА ПИСЬМА !

Обычный скам сайт . Пользуюсь с 2017 года ,хранила там свои накопления ( покупала крипту в надежде на рост ) в итоге когда сумма стала >~8k$ я решила вывести но поняла что доступа к старой почте нет , я написала в тех поддержку - TICKET ID - 285494 . И прошло более 11 дней и ответа от них нет ,предоставила им все данные что запросили , деньги просто зависли( .Написала им снова - уже 3 дня молчат . Если вы не хотите потерять деньги - не пользуйтесь freewallet .

Long deadlines in ticket processing

Long deadlines in ticket processing

Totally scam money gone no Transaktion…

Totally scam money gone no Transaktion workI’d is 3431d50d

I would like to really appreciate the Support team efficiency and speed in responding to tickets

I would like to really appreciate the Freewallet Support team getting my access issue fixed quickly. I was unable to access my wallets as there was some PIN issue as I do not remember creating it for my account and I requested Freewallet to disable my PIN so that I can use my wallets again. The support team members were prompt in responding and communicate the exact steps that need to be followed along with the list of required documents that I needed to provide to affirm that I am the ...