8.3
SpotScore
FreeAgent CRM Reviews in August 2026: User Ratings, Pros & Cons
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FreeAgent CRM Reviews & Ratings
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Spotsaas Editor’s POV
FreeAgent CRM offers high customization without requiring technical expertise, email integration, and a mobile app for task management and customer tracking. The support team responds quickly to issues and feature requests. Advanced reporting, workflow organization, and automated reminders help close sales cycles faster. Centralized client information and team ...Read more
FreeAgent CRM pros and cons
Highly customizable without coding; users adapt it to diverse workflows and needs.
Exceptional customer service, with quick response times and proactive support from the team.
Non-technically inclined users can get started without assistance.
Mobile-compatible so sales reps can work from any device.
Slight learning curve due to extensive customization and feature-rich interface for new users.
Occasional glitches, such as issues with email syncing and automation inconsistencies.
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Showing 41-43 out of 43
SG
Shannon G
07/27/21
"Excellent CRM Software"
What do you like best about FreeAgent CRM? The way FreeAgentCRM is able to show everyone my emails, it makes my job easier when I dont have to convey the same information twice. Its a great way to keep our team connected with each other as well as our clients. We use the customer notes to help guide our conversations. Sometimes it helps to know if someone is a mom or a fan of field hockey. It makes it easy to start conversations with customers, other than the business talk. What do you ...
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AU
Anonymous User
07/27/21
"Easy to use and very thorough."
What do you like best about FreeAgent CRM? It's super intuitive and highly customizable. Everything is easy to find. What do you dislike about FreeAgent CRM? Nothing. We were using a different CRM and switched to Free Agent to fix our past problems. What problems is FreeAgent CRM solving and how is that benefiting you? Full visibility into what's going on inside the team.
NA
Neal A. G
06/14/19
"The Platform that provided ease to the daily tasks of my Company."
What do you like best about FreeAgent CRM? FreeAgent not only covered our needs, but exceeded all our expectations, and that was one of my main concerns when I started working with this software, because we are a different company, but it was easily integrated and also allows us to be very organized, realizes functions that allow the team to concentrate on other tasks, making our company more efficient, since it automates many daily activities that took time, as well as adding notes, files ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].