Formstack Reviews in June 2026: User Ratings, Pros & Cons

Great tool, I’ve used it for years

What do you like best? Easy to build forms and more and more integration as time goes on has been helpful What do you dislike? Some of the features are still obtuse after many years and not always perfectly Intuitive What problems are you solving with the product? What benefits have you realized? Saleforce coupon forms

Great!!!

What do you like best? Formstack has allows me to create forms to collect valuable data from present and potential clients, employees, vendors, etc. Also the integration with other software reduced paperwork and filing. What do you dislike? Most integrations has to go through third party software which could be costly and/or complicated. What problems are you solving with the product? What benefits have you realized? With formstack I have been able to reduce payroll, allow ...

Exceptional Tool!

What do you like best? I love the ease of use and reliability it has provided our team. Support is always there when we need it, and I have yet to have the experience interrupted by Formastack having server issues. The fact that I can keep a history of data collected send the experience over the edge. What do you dislike? I wish that there were more features for the forms. For instance, an address book feature would be nice when you are reusing a lot of the same names and ...

Great service

What do you like best? Reliability of service. I also enjoy when I email customer service, they always reply quickly. What do you dislike? Better looking templates. Also notifications that confirm new things going on with Formstack (like templates). Recommendations to others considering the product: I do not. What problems are you solving with the product? What benefits have you realized? Receiving documents. It's beneficial because instead of relying on a web ...

Stepped up our game

What do you like best? It's software based. We used to be paper based. What do you dislike? Annual fees vs purchase of the system. I would rather purchase the software and updates than just subscription based, but I understand the business model. lease vs buy What problems are you solving with the product? What benefits have you realized? Time savings

One Stop Shop for Customer Happiness & Productivity

What do you like best? Formstack allows us to build complex forms with logic controls and enterprise-grade customization all without the need for full time developer staff at our small business. Our customers come to our site expecting static forms as is custom in our industry, and instead find that they can complete their tasks and enter events right then and there. Today's customers want to accomplish things in real-time. Formstack gives us a way to keep our OPEN sign illuminated ...

Data collection and organisation

What do you like best? I like how I can build forms with questions and ability to have drop down list of answers on market research answers. What do you dislike? The tool does not have wide range of questions though it is okay. Recommendations to others considering the product: Good tool for those with fixed budget and also easy to use thus getting feedback efficiently. What problems are you solving with the product? What benefits have you realized? Building forms ...

Likely the most robust form tool on the market.

What do you like best? The Formstack interface is very easy to use and provides powerful replication and logic rules to make complex forms easy to create and easy to complete. The Zapier integration along with other native integrations make getting data into almost any CRM a breeze. The native integration with Google Analytics makes tracking form completion success a snap. Lastly, the embed tools make deploying the forms very simple. What do you dislike? There is not much I ...

Wonderful Resource that keeps access to all your data in place

What do you like best? Easy use for building forms Link make accessing and sending or sharing forms easy Data on the backend maintains a database that can be used for reporting or analyzing data. What do you dislike? The credit card feature can be a little challenging and alphabetizing output of forms on the back end can be challenging as well. What problems are you solving with the product? What benefits have you realized? Creating forms outside of our primary ...

A Great Tool for Interacting with Clients

What do you like best? Formstack helps us collect the information we need to best help our clients. By creating forms for our specific needs, we can direct them to provide the correct information the first time and in a format we can easily use. It's also a terrific way to get engagement with confidential surveys. What do you dislike? There is a learning curve to creating forms and incorporating the results, but it is fairly intuitive to learn and is not overly difficult. A ...