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9.5

SpotScore

Formstack - Online Form Builder Software

Formstack Reviews in September 2026: User Ratings, Pros & Cons

Streamline your data capture with Formstack.

4.54

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Formstack Reviews & Ratings

4.54

Excellent

Based on 283 ratings & 290 reviews

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Rating Distribution

Excellent

(220)

Very Good

(56)

Good

(8)

Poor

(2)

Terrible

(4)

Spotsaas Editor’s POV

Formstack Forms stands out as a versatile and powerful tool for streamlining data collection processes. Users across various industries appreciate its user-friendly interface that simplifies form creation and integrates seamlessly with daily workflows. The ability to create custom themes, utilize conditional logic, and facilitate diverse data collection needs are ...Read more

Formstack pros and cons

  • Centralizes data collection across departments and reduces time spent on manual information gathering.

  • Form creation process is direct and works for both technical and non-technical users.

  • Conditional logic and customizable themes improve data accuracy and the respondent experience.

  • Customer support resolves issues quickly and is consistently rated positively.

  • Complex conditional rules and advanced features require time to learn.

  • Per-user pricing increases costs quickly, limiting how broadly certain features get adopted.

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Showing 51-60 out of 290

AI

Administrator in Insurance

03/02/20

5 out of 5

Fabulous Formstack!

What do you like best? Form builder is very user friendly and exporting submissions so I can manipulate the data is great. What do you dislike? The number of forms available on the free version. What problems are you solving with the product? What benefits have you realized? Web lead gen forms, contest entries, event registrations

AI

Administrator in Hospital & Health Care

02/26/20

5 out of 5

Easy to use and great support service

What do you like best? The form builder is very intuitive even for me that have very limited tech skills. The support service so far is great. What do you dislike? I will sugget to rethink the video tutorials and self-education section, I find sometimes difficult to find what i need. Also the option for customizing reporting and export these reports. What problems are you solving with the product? What benefits have you realized? I have solved things regarding language ...

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AI

Administrator in Non-Profit Organization Management

02/03/20

4.5 out of 5

Workflow & Data Collection

What do you like best? Fairly easy to program and inexpensive as we are a small organization. What do you dislike? Workflow can be very structured. When starting a workflow form you have to have all the information for the entry step. At this time there is not save and resume but it has been suggested by many users. What problems are you solving with the product? What benefits have you realized? Data collection and forms open to the public to make requests for our ramps. We ...

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AS

Anna-Elyse S

01/31/20

5 out of 5

Easy to use, seamless integrations and design

What do you like best? We use Formstack for everything from giveaway entries, lead sign-ups, event RSVPs, and even ordering t-shirts and gear! We can set notification emails of a submission that follows a logic question (i.e. if someone requests a report from the Social, Email, and Web team, we'll each get a notification then and there). The CSS editing also allows nearly full customization so we can make the form match our website branding seamlessly. What do you dislike? I ...

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UI

User in Education Management

01/08/20

3 out of 5

Yeah, it's decent

What do you like best? It lets things be streamlined easily. It's pretty easy to get the hang of, and easy for to collect information. What do you dislike? All of the different options can be confusing - I had somebody show me how to use it, but without that, I might be lost. What problems are you solving with the product? What benefits have you realized? It is easy to collect information - meaning, we have to gather information from quite a few different people, so when we ...

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CR

Cambria R

12/07/19

3.5 out of 5

Streamlines user submitted daya

What do you like best? It’s easy to gather information from people with Formstack. I’ve used it at theatres to gather volunteer submitted data and organize shifts What do you dislike? It can be annoying the way that it copies data into excel, you still have to do a lot of work manually What problems are you solving with the product? What benefits have you realized? It’s easy to get times that volunteers are available when scheduling usher shifts

SL

Susan L

12/05/19

4.5 out of 5

Flexible and intuitive forms

What do you like best? It is an intuitive form builder, it gives us multiple customizable and responsive templates for our business. Conditional logic has been especially useful for constructing dynamic forms that are easy to answer. It also includes field validation that saves us time in data processing. The software also allow us to export the collected data in various formats -Excel, PDF- quickly. What do you dislike? It is not lacking in anything, it is a tool with advanced ...

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TS

Tim S

11/08/19

5 out of 5

best electronics forms management

best electronics forms management. Incredible tool.

MS

Mary S

11/03/19

4.5 out of 5

Formstack is outstanding

What do you like best? It is easy to use and customizable. We can create forms quickly or import them from other systems. The templates fit our needs and save us time in the construction of logical forms. Collects data on visual and graphical reports that are useful to improve our business plans. What do you dislike? I have no complaints. It is a flexible solution. Recommendations to others considering the product: I recommend it because it is easy to use, price is ...

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JP

Jess P

10/31/19

5 out of 5

Simplifying your Load

What do you like best? Formstack is so incredibly customizable. The logic options really helped my team to get the most out of one form, being able to collect everything we needed. What do you dislike? It's a little bit tricky to get the hang of, but no major complaints What problems are you solving with the product? What benefits have you realized? At Young Life, we used for SO MANY things. Camp sign ups, fundraisers, order forms, you name it, we have a Formstack for it.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].