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9.5

SpotScore

Formstack - Online Form Builder Software

Formstack Reviews in September 2026: User Ratings, Pros & Cons

Streamline your data capture with Formstack.

4.54

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Formstack Reviews & Ratings

4.54

Excellent

Based on 283 ratings & 290 reviews

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Rating Distribution

Excellent

(220)

Very Good

(56)

Good

(8)

Poor

(2)

Terrible

(4)

Spotsaas Editor’s POV

Formstack Forms stands out as a versatile and powerful tool for streamlining data collection processes. Users across various industries appreciate its user-friendly interface that simplifies form creation and integrates seamlessly with daily workflows. The ability to create custom themes, utilize conditional logic, and facilitate diverse data collection needs are ...Read more

Formstack pros and cons

  • Centralizes data collection across departments and reduces time spent on manual information gathering.

  • Form creation process is direct and works for both technical and non-technical users.

  • Conditional logic and customizable themes improve data accuracy and the respondent experience.

  • Customer support resolves issues quickly and is consistently rated positively.

  • Complex conditional rules and advanced features require time to learn.

  • Per-user pricing increases costs quickly, limiting how broadly certain features get adopted.

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Showing 231-240 out of 290

A

Anonymous

03/09/17

4.5 out of 5

It is one of the best application for our office use, programming and usage is way too simple

What do you like best? Ease of use, Good support and less down-time What do you dislike? Lately, we have observed that the downtime has been increasing down time What problems are you solving with the product? What benefits have you realized? Entire office is using the application for all the necessary application

A

Anonymous

03/09/17

4.5 out of 5

Simplicity is King

What do you like best? The simplicity of a web form but that it's flexible enough to be used for anything. What do you dislike? Taking payments could be an easier process. Recommendations to others considering the product: If you are looking for something simple, but flexible to meet various needs, Formstack is great for this. What problems are you solving with the product? What benefits have you realized? Having a simple web form built for anything is huge for a Church for sign ...

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A

Anonymous

03/09/17

4.5 out of 5

Simple and useful

What do you like best? Logic filters and attached files from mobile devices What do you dislike? downloading attached files, you can't do it . Just people from formstack can download it for you. Recommendations to others considering the product: we need to be able to download attached files to our surveys direct from site without submit a ticket to support staff What problems are you solving with the product? What benefits have you realized? real time reports from my people in site

A

Anonymous

03/09/17

4.5 out of 5

Formstack allowed us to go quick to market instead of trying to build in-house

What do you like best? Formstack has a powerful enough engine and amount of customization to allow it to be a useful tool even in scenarios such as ours where the use case is a little bit outside of the box. The ability to leverage logic is a tremendous value add as well. What do you dislike? I would like to be able to create a portal so anonymous users can view the status of a given form (or all forms. Additionally, the ability to do multi-field questions and percentage of whole would ...

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A

Anonymous

03/09/17

4.5 out of 5

Wonderful!

What do you like best? I love the interface. I have used this program to completely refine the processes and workflow of the school to a degree where they believe I'm indispensable; couldn't have done that without Formstack! I like the ability to integrate payments and run various types of forms through filtering of choices. It allows me to have a single database of information, pulled into a CSV file or (as I am prone onto a Sheets page that has a couple filters in place to organize the ...

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A

Anonymous

03/09/17

5 out of 5

endlessly helpful

What do you like best? If I didn't have Formstack we'd either have to contract with a freelance developer to build forms, or I'd have to learn to do it myself. Either one of these options would take away a huge amount of time, and Formstack completely solves this problem. It's incredibly versatile and there are very few limits to what you can do with it using conditional logic. Integrations are incredibly simple, and it's Level 1 PCI/HIPAA Compliant, which is huge. What do you dislike? ...

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A

Anonymous

03/09/17

5 out of 5

Excellent tool with great customer service

What do you like best? I love the ability to customize everything. The templates included are great and all you need to get started. But for a big brand it's really crucial to be able to tweak even the smallest items. What do you dislike? There really isn't anything substantial I dislike. What problems are you solving with the product? What benefits have you realized? Formstack allows us to create beautiful branded forms across separate organizations in our enterprise. These forms ...

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A

Anonymous

03/09/17

4 out of 5

Awesome performance

What do you like best? I like that I was able to fully automate a form system within my company utilizing the formstack application. I have created a series of forms that are set and forget. The system was only possible because of the facilitation provided by formstack. What do you dislike? I don't like the fact that I had to use web merge to get my form made into a PDF file as it appears on the actual formstack application. Also I didn't like that the attachments weren't able to be ...

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A

Anonymous

03/09/17

5 out of 5

Formstack delivers on flexibility and usability

What do you like best? Formstack's user interface is incredibly easy to use. It offers a lot of flexibility to set up forms and to manage information flow with submissions. What do you dislike? I really wish they had a calendar function that would allow users to black out dates not available for registration. Recommendations to others considering the product: Do your research on competing products. We didn't find anything remotely this good for the cost. Also, be sure to have 1-2 ...

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A

Anonymous

03/09/17

5 out of 5

Formstack is incredibly useful for my business

What do you like best? I love that I can edit, copy and reuse forms over and over again and that it keeps up with all of my past entries that I can refer to year after year. What do you dislike? There is not much that I dislike, but I wish going back to folders (since I share with several other members in our office was easier rather than going all the way back then picking the column I wish to go to. Recommendations to others considering the product: I would definitely give ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].