Forms On Fire Reviews in July 2025: User Ratings, Pros & Cons

Best of Breed Technology with Best in Class Customer Support

What do you like best? I would give equal weight to the platform available to the customer service and support. I would recommend to everyone (except my competitors! haha). In all seriousness, it is easy to use, reliable and robust. What do you dislike? The only thing I would like is if it were integrated with our job creation system. But I really think that is the fault of our job creation system, in being fair. What problems are you solving with the product? What benefits have ...

Easy to use and powerful

What do you like best? We reviewed several forms solutions for our business use. Forms on Fire was the best solution for ease of design and the power of the app. What do you dislike? The pricing models are not conducive for larger operations. We could use this app in many more cases. What problems are you solving with the product? What benefits have you realized? Our customers require custom reports. FoF fits the bill.

Forms on Fire has been an asset to our company

What do you like best? We have been able to build a solution that works for us with Forms on Fire. What do you dislike? Could be sexier visually - design-wise on the app. Recommendations to others considering the product: It may seem overwhelming when you first dive in, but you will get the hang of it. If not, Forms on Fire has plans to help you build your goal or can recommend you to someone who can help! What problems are you solving with the product? What benefits have you ...

Franchise Checklist

What do you like best? handy access to a very long checklist. easy for our field reps not to carry large paper reports. easy for admin at office to open and view reports What do you dislike? some problems with email connectors, despite being set up to email store managers some still complain they don't get it What problems are you solving with the product? What benefits have you realized? we have field consultants visiting 200+ stores to review a checklist inspection and this ...

Filled our needs for online ordering plateform.

What do you like best? I like that our assigned tech is always available when we need support. Whether via text or email we've always been able to reach her when needed. What do you dislike? I wish the back end was a little more user friendly. I find that we rely heavily on tech support. This, of course, could be due to user error... Recommendations to others considering the product: Improve training videos. I like to see them go into more detailed explainations. What ...

Wonderful experience working with Forms on Fire!

What do you like best? The app itself is very user friendly! It will save the form when offline and submit automatically once connected to wi-fi. The staff is amazing with great response time, exceptional customer service, efficiency and thoroughness. What do you dislike? I do not dislike anything specifically. What problems are you solving with the product? What benefits have you realized? We needed mobile forms that were simple to use and they assist us greatly in Loss Control ...

Great Product

What do you like best? Very easy to get started and learn. A lot of connectivity between data systems - the best customer support from any software I have ever used. Looks clean and tidy. What do you dislike? Sometimes the documentation can be a little all over the place. The terminaology used around advanced functionality, data connectors and data sources could be improved to better differentiate sources from connections Recommendations to others considering the product: If it ...

Form Development With Good Sense!

What do you like best? 'Linked' functionality is a lifesaver! I never thought I could transition my data relations so easily into forms and data sources. I love the idea of reusing a data source and having an options to externally link to a data source and not have to worry about data corruption! What do you dislike? Wish I knew about Forms On Fire sooner. I'm dealing with a little bit of a learning curve, as such, I have some problems sometimes just finding the option to edit ...