FormAssembly Reviews in June 2026: User Ratings, Pros & Cons

Great experience so far

What do you like best? The ability to prefill items from salesforce as well as cut down on the paperwork process and steps needed to enter and close out information into Salesforce. What do you dislike? Would like the ability to print out forms in an easily readable way directly from form assembly. We are a non-profit and heavily regulated by our funding sources, federal, and local and we still need hard copies of our forms. What problems are you solving with the product? What ...

Overall View of Form Assembly

What do you like best? I like the ease of data merging with Salesforce What do you dislike? The overall view of Form Assembly - I wish it could be updated with a more modern look What problems are you solving with the product? What benefits have you realized? Sometimes when an employee takes a survey in Form Assembly there is an error because they find a way to not put their e-mail address in even though we make it required. The benefits is how effortlessly it works with ...

IT Project Manager

What do you like best? The access to all objects in salesforce. I can easily create a form bringing in related object info. (such as lead and it's related objects) What do you dislike? The inability to populate question choices based on Salesforce Values. (I can only have the "matching" choices be selected, but I can't leave them as choice A, choice B, and have salesforce change those values) What problems are you solving with the product? What benefits have you realized? Web ...

Great customer service and product!!!

What do you like best? The ability to create a form so easily, and have it integrated with Salesforce for prefill and data collection is excellent! What do you dislike? Some formulas and ways to use complex fields can be easier to be found within the knowledge base. Recommendations to others considering the product: Give it a try, you won't be disappointed! What problems are you solving with the product? What benefits have you realized? This provides a simplified way ...

Great Intake Tool for Salesforce Solutions

What do you like best? One of the key reasons we chose FormAssembly is its deep integration with Salesforce. A lot of the other solutions that were out there didn’t really meet our needs in terms of being able to easily seed data into Salesforce. FormAssembly offers a strong support team as well as easy configurability, so that we when we go in, we can not only see the integration, but also make updates to the web forms on our own. Additionally, FormAssembly offers various out of the ...

FormAssembly Review

What do you like best? Incredible power, flexibility, utility, ability to import Salesforce object as basis of form What do you dislike? Customer support has suffered recently -- not timely enough. Recommendations to others considering the product: Consider timeliness of customer support. What problems are you solving with the product? What benefits have you realized? Online forms donations and registrations info into Salesforce. Direct entry of data from webforms into ...

Form Assembly is great and easy for users!

What do you like best? Form Assembly is intuitive. You don't need lots of training to start building your own forms and using them! What do you dislike? Sometimes the data that you get from form assembly is lacking. For example, if I change the answers to a question in one of my forms, the historical data from the previous answers disappears. What problems are you solving with the product? What benefits have you realized? We use form assembly forms through TargetX (a ...

Fantastic form builder with tons of features

What do you like best? I can use FormAssemby for all my form needs. Drom a simple few questions to multiple forms connected together, it's got it all! I don't need any other form building products with FormAssembly. We have cancelled all our other subscriptions. What do you dislike? I can't do multiple parent child combinations without running into issues. I can't go back and edit the connected fields. Only one connection shows up in the menu. Recommendations to others ...

Excellent Form Tool w/ Salesforce Connectivity

What do you like best? The ease of building forms. The learning curve is not very steep and complex forms with multiple conditional rules don't become disorganized in the builder. What do you dislike? Only negative would be that client-facing forms can have a basic look to them. The themes help, but it's difficult to build something "on brand". Recommendations to others considering the product: They are investing in their support and documentation as well as the product. ...

Great for non profits

What do you like best? Ease on integration with SAlesforce.com. What do you dislike? Need more flexibility and control on timing of integrations. What problems are you solving with the product? What benefits have you realized? Donations to non profit and grant applications