FormAssembly Reviews in June 2026: User Ratings, Pros & Cons

Excellent for complex forms and Salesforce integration

What do you like best? I've used a few form builders in the last ten years, and I find Form Assembly to be the most equipped to handle complex forms and still maintain a good integration with Salesforce. I have built dozens of forms for the organization where I work, and we used them daily to easily submit data online. We have both internal and external forms. What do you dislike? My only complaint is that the dynamic picklist is only available in the higher-priced plans. When I ...

Very useful tool for creating forms. Easy for integrations

What do you like best? drag and drop editor, easy settings and integration What do you dislike? May be integration errors (like with salesforce) can be more clear Recommendations to others considering the product: I would certainly recommend FA as a good tool! Strong in the market and good for the price! What problems are you solving with the product? What benefits have you realized? have many different surveys, public applications. All in one place sorted and organized

FormAssembly review

What do you like best? user-friendly tools, great chat support. What do you dislike? the form responses via email are clunky and unable to be customized (ie you can't choose whether to exclude certain fields from the responses). What problems are you solving with the product? What benefits have you realized? inquiry forms on our website provide clear avenues of communication for prospective customers.

Couldn't do my job without it!

What do you like best? FormAssembly allows me to cut down significantly on time spent creating forms, collecting responses, and disbursing information. We use it for everything from training and event registrations to reimbursement requests to evaluations of our work. Building forms is easy, providing information for those filling out forms is made accessible, and FormAssembly gives us multiple ways to keep everything organized. The Salesforce connectors help us a lot in keeping track of ...

Unmatched Flexibility

What do you like best? The form connectors free up our business to do what we need to do between SASS platforms. Their Salesforce connector is a lifesaver! What do you dislike? I would love to have more visual themes to pick from for the forms. What problems are you solving with the product? What benefits have you realized? Moving and manipulating data between our website and Salesforce, Zoom etc.

Easy To Use, Good Features

What do you like best? I like the way the platform is setup from a user perspective. It makes things easy to find and easy to use. Help tools are VERY useful! What do you dislike? The Salesforce connectors can be a little temperamental. Recommendations to others considering the product: If you want something easy to use that connects fairly easily to Salesforce, this is a good option. You don't have to be a developer to use it like you would if you were doing Visualforce ...

Excellent tool that we can't function without

What do you like best? We can use Form Assembly as the ONE tool for everything- registration, surveys, payment, connection with our CRM. Their customer service is fantastic. The tool is easy to use and solves so many pain points for us. What do you dislike? There are no downsides. It's seriously worth every penny! I can't say enough about how amazing Form Assembly is. What problems are you solving with the product? What benefits have you realized? Because Form Assembly ...

Pretty Great Service!

What do you like best? I like how well Salesforce and Stripe and FormAssembly work together. This makes things in my org so much easier than if they were less connected. What do you dislike? I don't love that FormAssembly is so minimally able to be customized for style. My users' biggest complaint is that they don't want to look at the forms -- we all know they work, but it would be amazing if we could have more (easy) customization options. Recommendations to others ...

Great system to collect information

What do you like best? The feature that has been the most helpful for our organization is the Salesforce and Stripe connectors. This saves us a lot of time syncing data. What do you dislike? Nothing immediately comes to mind for dislikes. We have had some issues with various errors, but their support is always really helpful in fixing them. Recommendations to others considering the product: If you need a system to collect info and share it with other services, FormAssembly ...

Awesome product that's easy to use and full of capabilities

What do you like best? I love the latest version of Form Assembly because its much easier to use and loaded with a lot of capabilities allowing us to do new and innovative things. What do you dislike? Not applicable because I'm a believer in the product and use it on a regular basis for recruiting students. Recommendations to others considering the product: The product is loaded with potential. With that, we highly recommend that you centralize the creation of forms to ...