Forethought AI Reviews in April 2025: User Ratings, Pros & Cons

"Exciting Possibilities"

What do you like best about Forethought AI? Forethought's design and usability are accommodating both internally and for our customers. The auto-fill/predictive text feature has been a huge help to the team as they write emails. The support from their team is responsive, understanding, and feel just as engaged in the creative problem-solving process as I am.

"Exciting Possibilities"

What do you like best about Forethought AI? Forethought's design and usability are accommodating both internally and for our customers. The auto-fill/predictive text feature has been a huge help to the team as they write emails. The support from their team is responsive, understanding, and feel just as engaged in the creative problem-solving process as I am.

"Good Product with helpful team!"

What do you like best about Forethought AI? The help center querying is really helpful for our users. The Forethought team is also super helpful and willing to assist! What do you dislike about Forethought AI?

"Good Product with helpful team!"

What do you like best about Forethought AI? The help center querying is really helpful for our users. The Forethought team is also super helpful and willing to assist! What do you dislike about Forethought AI?

"Extensive Evaluations lead us to GOLD standard solution"

What do you like best about Forethought AI? Product/support from the Forethought team What do you dislike about Forethought AI?

"Early adopters will be able to shape this into something interesting"

What do you like best about Forethought AI? Their AI is built in an interesting way, which they can boast about - it's industry-leading due to their founder's research project in machine learning. They are also a small team, willing to learn and adjust to your needs.

"Amazing tool for scaling teams and companies"

What do you like best about Forethought AI? Successful ticket deflection in Zendesk, saving resources to both team and company, cutting the response time for customers.

"Forethought Review 2021"

What do you like best about Forethought AI? The user interface is pretty friendly to first timers of Zendesk, and the learning curve is manageable. What do you dislike about Forethought AI?

"Great Assistance"

What do you like best about Forethought AI? It helps us so much when it comes to those emails that require quick responses and easy fixes. It has saved us alot of time when it comes with those kinds of emails where an AI can perfectly handle them by sending a link to the customer of the action that needs to be done and helps us clear our task bar faster.

"Smart Search Option is Really Amazing"

What do you like best about Forethought AI? I would say, The analytics was really helpful for my team and one of the best features we understand is AI-based auto query resolution. Because in our cases most of the visitors or customer has same doubt or concern regarding the product and Artificially recognise and provide a solution of the situation is really amazing.