Follow Up Boss Reviews in July 2026: User Ratings, Pros & Cons

"Best CRM ever"

What do you like best about Follow Up Boss? Have been using since 2016 and don't recommend any other CRM. Best in class CRM, amazing support and community What do you dislike about Follow Up Boss? Nothing. I like everything. Great open API What problems is Follow Up Boss solving and how is that benefiting you? Streamline business and automate

"Best CRM in the business - for Real Estate."

What do you like best about Follow Up Boss? Literally the best CRM that you can use for real estate. Ton of automations and features that are easy to use and make doing business a lot simpler. What do you dislike about Follow Up Boss? Would be nice to be able to drip text. Not essential but would be nice to have. What problems is Follow Up Boss solving and how is that benefiting you? That's hard to put into a quick review. It literally does everything for you if you invest the time into ...

"Awesome"

What do you like best about Follow Up Boss? Community, run our entire business from FUB What do you dislike about Follow Up Boss? Nothing. Everything is easy to use! Awesome team What problems is Follow Up Boss solving and how is that benefiting you? Agent productivity and recruitment. Lead management

"GameChanger and Phenomenal customer support"

What do you like best about Follow Up Boss? It's intuitive and as powerful as an agent needs it to be. The features are designed specifically to support agents. I can tell the product is tailored to me. What do you dislike about Follow Up Boss? There's really not a lot. Any issue I've had has been resolved quickly. What problems is Follow Up Boss solving and how is that benefiting you? It allows me to track all of my leads and deals that we have under contract. I don't know how we would ...

"THE SINGLE BEST REAL ESTATE CRM"

What do you like best about Follow Up Boss? It has the ability to plug into every single real estate tool What do you dislike about Follow Up Boss? I wish I could use the dialer to call leads not yet in my database (ie fsbo signs, and phone numbers recieved from clients) What problems is Follow Up Boss solving and how is that benefiting you? The single source of truth for everything in my business

"Game Changer"

What do you like best about Follow Up Boss? FollowUpBoss comes pre-built so that you can turn it on and you are ready to go, but it also can grow with your business. There is so much that you can customize and integrate with. What do you dislike about Follow Up Boss? The is a serious learning curve when getting adjusted to FUB. I can take some time getting used to it, but luckily, there are a lot of helpful resources like their private Facebook group. What problems is Follow Up Boss solving ...

"Great CRM for real estate agents"

What do you like best about Follow Up Boss? It's easy to use and intuitive. We are no longer using it but I will always recommend it to agents who are looking for a CRM. What do you dislike about Follow Up Boss? We switched to another solution that had a more inclusive platform so we could simplify our tech stack. I didn't necessarily dislike anything about FUB. What problems is Follow Up Boss solving and how is that benefiting you? It has contact management, automated follow up, some ...

"Simply amazing!"

What do you like best about Follow Up Boss? If you like to be on the constant forefront of your clients imagination, and thoughts when it comes to working with you than this software is for you, it doubles as a CRM and a follow up system so you can keep your database top of mind and they won't fall through the cracks. What do you dislike about Follow Up Boss? Nothing as of yet, as any CRMs it takes some time to get used to using the systems, and processes, but once you get the handle on it, ...

"Incredibly thorough tool to nurture potential clients!"

What do you like best about Follow Up Boss? We have tried a few CRMs and none compare with FUB. Makes it easy to run our team of 6 users and easily juggle fresh leads and past clients. There is a little bit of a learning curve at first, but their support and webinars, as well as lots of online videos make it easy to get rolling. We love how our leads will come straight into FUB from Facebook & Google and our various websites we use for lead generation. We can then use assortments of tags ...

"An excellent platform for managing your relationships"

What do you like best about Follow Up Boss? The ability to manage your relationships with ease What do you dislike about Follow Up Boss? Not a complete all-in-one CRM platform but there are integrations to help but can be costly to implement What problems is Follow Up Boss solving and how is that benefiting you? Being able to communicate and manage my client interactions