FixMe.IT Reviews in July 2025: User Ratings, Pros & Cons

Best Remote access Program

What do you like best? That I can access Multiple computers , Make it look custom. It is great. Always being updated too. What do you dislike? There is nothing that I can think of about this product that I dislike What problems are you solving with the product? What benefits have you realized? I am an It Person so I can connect and see the problems my customers are having. Cleaning Viruses, Installing programs, copying file over the the remote computer

Love FixMe.it

What do you like best? It's easy to use, easy for our customers to navigate when we want to log in. We can brand it with our company logo and name. Love the reports we can generate so billing is easy. What do you dislike? The price, I'd like to see it a little less but all in all it is a great product. Recommendations to others considering the product: jump in and try it What problems are you solving with the product? What benefits have you realized? connect to ...

Fast and Reliable

What do you like best? The software is easy to use and understand What do you dislike? It isn't supported on other operating systems. Recommendations to others considering the product: for businesses... try to get all unattended clients available to all users What problems are you solving with the product? What benefits have you realized? Customer relations.

Simple Concise excellent tool

What do you like best? I like that Fixme.IT is flexible enough to allow me to work on multiple machines at a time. Also the program on clients isn't intrusive and works flawlessly 99.9% of the time What do you dislike? there's not much to dislike. At times I wish I could lock out user input while utilizing the tool but that is a small complaint. Recommendations to others considering the product: Research pros and cons...it is a very effective tool for what it does and ...

Excellent reliability and value - needs MAC support added

What do you like best? Fixme.it works everytime I need it and that's usually in a clutch with exasperated users. Also like that it will support two concurrent support sessions now. What do you dislike? I have a growing number of MAC users and I need to be able to support them as well. Please seriously consider adding this functionality. Recommendations to others considering the product: This a very efficient and reliable tool with powerful features (sees dual monitors) ...

Excellent Product

What do you like best? I love how i'm able to show the end user my screen when i'm trying to explain how to properly do something. What do you dislike? How i can't define on logins between my IT department what end users they can see when unattended access is put on those computers. Recommendations to others considering the product: Allow the ability to only allow certain computers to be view able to certain expert users. What problems are you solving with the product? ...

FixME.IT review

What do you like best? It's very easy for the client to download and install the software and start the session with me. It's always reliable, even in Safe Mode What do you dislike? There's nothing really that I don't like about it. It might be handy sometimes to be able to remote control Apple Macs, Android and iPhones/iPads Recommendations to others considering the product: Yes What problems are you solving with the product? What benefits have you realized? It ...

FixMe.IT is the best remote access for the price.

What do you like best? It has a simple interface and I like how it lets you know if the user is "working" or not before you remote in. Cool feature as sometimes I don't want to disturb the user. Drag and drop file transfer dead simple. More reliable than TakeControl, MSPAnywhere or Splashtop IMO. It allows for branding as well. Nice. What do you dislike? I wish there was a mobile app and even a Mac app. That's really my only complaint. Recommendations to others considering the ...

This is a fine service for the price.

What do you like best? I like the fixed yearly cost. I like the ease of getting my customers connected What do you dislike? I wish I could push files down to my customers. I would like the option to present to a group of customers at the same time. What problems are you solving with the product? What benefits have you realized? I resolve software and handheld equipment at my customers sites. It saves hours of driving in a local area.

IT person using software

What do you like best? Unattended access is great and one time access is easy to use. What do you dislike? Does not work for Mac computers which I support for many of my clients What problems are you solving with the product? What benefits have you realized? I'm an IT consultant and this product works great for me and my customers