FixMe.IT Reviews in July 2025: User Ratings, Pros & Cons

The software works

What do you like best? I have never had a problem with connectivity to remote systems. It allows me to work from anywhere. What do you dislike? I have no dislikes about the program. The program functions as it should without issue. And our customers love our quick response What problems are you solving with the product? What benefits have you realized? We are able solve all PC related I'm able to service several customers at once

Hands Down, The Best Remote Software for the Money

What do you like best? Honestly, the pricing. It is far less expensive and other remote software solutions. It does everything the other guys do, but for less money. What do you dislike? I really wish there was an app for Android and iOS. Recommendations to others considering the product: This is the best software for the price. Does exactly what they state. I have used on many, many, different types of computers without issue. What problems are you solving with the ...

FixMe.IT is wonderful...

What do you like best? I have used many remote programs and have been using FixMe.IT since 2013 exclusively. This remote program is easy for clients and has been extremely reliable and stable. What do you dislike? This is not much to dislike, only change I would recommend is separating the show desktop view desktop icons further apart so you do not click on the wrong one. That happens from time to time but totally a user error. Recommendations to others considering the product: ...

We have subscribed to fixme for maybe 3 years now. Great product!

What do you like best? Ease of use. The product is real easy to install on machines for easy access later. And for quick remote support that someone just needs help. We came from a more expensive solutions and wanted something that would work for my MSP company. What do you dislike? Very rarely, have a machine that it doesn't want to work on. Not a whole lot to say negatively about it. It's a good product! Recommendations to others considering the product: good product at ...

Fix Me It Review

What do you like best? Easy to install, and access for end users What do you dislike? No dislikes were noted during our use of this product. Recommendations to others considering the product: Great Remote product for day to day use What problems are you solving with the product? What benefits have you realized? We use this for 1 off remote PC repair, and as a secondary remote client on all new contract customers until we have their MSP package in place.

Great Product for IT Consultant

What do you like best? The interface is simple and intuitive. What do you dislike? I'd like to have more detail and ability to edit in reporting functionality. Also, sub-grouping in Console Recommendations to others considering the product: Do it What problems are you solving with the product? What benefits have you realized? I bought a second license so I can work collaboratively with a colleague. Its fabulous

Great product

What do you like best? I like the unattended access and the grouped list of PC's. Ideal for support What do you dislike? Would be great to have an Ipad/Iphone app so I could give support on the move. Recommendations to others considering the product: Ideal for support and training What problems are you solving with the product? What benefits have you realized? Remote IT Support for our software

Affordable go to support software

What do you like best? Fixme.IT is a very affordable solution for IT support professionals. It offers offline access, ad-hoc access, and file transfer at a much better rate than competitors. What do you dislike? Wish there was support for IPAD / Adroid . What problems are you solving with the product? What benefits have you realized? Branded support is a great option that makes my company look more professional.

Great Tool, Great Price

What do you like best? I love the fact that I can just install the unattended client on each of my users' workstations, which allows me to connect to them without any input from them. If they don't have the unattended client, it is usually easy for the users to activate the support client from the fixme.it website and grant me access to their workstations. What do you dislike? I wish that they would create an Expert client for iOS so I could effect repairs using my iPad or iPhone. ...

Great remote support app

What do you like best? The interface is very easy to use and works flawlessly What do you dislike? The only thing I dislike is that fix me is not compatible with Apple products. I have customers I need to support that have MAC computers and I need to use team viewer. What problems are you solving with the product? What benefits have you realized? This software saves me from traveling to customers locations when the “fix” they need will only take a few minutes. This saves me ...