FixMe.IT Reviews in June 2026: User Ratings, Pros & Cons

Great Product for IT Consultant

What do you like best? The interface is simple and intuitive. What do you dislike? I'd like to have more detail and ability to edit in reporting functionality. Also, sub-grouping in Console Recommendations to others considering the product: Do it What problems are you solving with the product? What benefits have you realized? I bought a second license so I can work collaboratively with a colleague. Its fabulous

Fix Me It Review

What do you like best? Easy to install, and access for end users What do you dislike? No dislikes were noted during our use of this product. Recommendations to others considering the product: Great Remote product for day to day use What problems are you solving with the product? What benefits have you realized? We use this for 1 off remote PC repair, and as a secondary remote client on all new contract customers until we have their MSP package in place.

We have subscribed to fixme for maybe 3 years now. Great product!

What do you like best? Ease of use. The product is real easy to install on machines for easy access later. And for quick remote support that someone just needs help. We came from a more expensive solutions and wanted something that would work for my MSP company. What do you dislike? Very rarely, have a machine that it doesn't want to work on. Not a whole lot to say negatively about it. It's a good product! Recommendations to others considering the product: good product at ...

A really good value for remote desktop support

What do you like best? I like the ease of use, and the unattended clients features. It is really easy for my customers to get into, just a few clicks on their end and I can start assisting with their problem. If I need to work on a computer after hours for some reason, I can set up the unattended client feature and can get in when I need to. What do you dislike? I guess the only thing I don't like about it is if I have a customer who has two or more monitors, I can only use one of ...

Great remote assistance app

What do you like best? I am able to setup unattended access to all my clients workstations and servers for assistance. What do you dislike? I dont really see a downside on the application, it seems to do everything i need it to do What problems are you solving with the product? What benefits have you realized? Server issues, windows updates etc. fix outlook and office issues

Great Tool, Great Price

What do you like best? I love the fact that I can just install the unattended client on each of my users' workstations, which allows me to connect to them without any input from them. If they don't have the unattended client, it is usually easy for the users to activate the support client from the fixme.it website and grant me access to their workstations. What do you dislike? I wish that they would create an Expert client for iOS so I could effect repairs using my iPad or iPhone. ...

Simply the best

What do you like best? Ease of use, File transfer, Desktop console viewing and control. I use this to remote control customers PCs and laptops and clean up & start up issues. Very easy to use. What do you dislike? No Mac support which is a little bit of a pain but I don't get a lot of requests for Mac support . Recommendations to others considering the product: Great product easy to use What problems are you solving with the product? What benefits have you realized? ...

The software works

What do you like best? I have never had a problem with connectivity to remote systems. It allows me to work from anywhere. What do you dislike? I have no dislikes about the program. The program functions as it should without issue. And our customers love our quick response What problems are you solving with the product? What benefits have you realized? We are able solve all PC related I'm able to service several customers at once

Hands Down, The Best Remote Software for the Money

What do you like best? Honestly, the pricing. It is far less expensive and other remote software solutions. It does everything the other guys do, but for less money. What do you dislike? I really wish there was an app for Android and iOS. Recommendations to others considering the product: This is the best software for the price. Does exactly what they state. I have used on many, many, different types of computers without issue. What problems are you solving with the ...

Reliable, Well Supported Remote Assistance Software

What do you like best? This program is stable, easy to use, and has all the features you want that work perfectly without the features you don't need that continually break. The folks at FixMe.IT are quick to respond to issues, when they actually exist, and release updates accordingly. I've used all the major players AND many of the smaller ones in the remote assistance game, but in the end, FixMe.IT is the one I choose to pay for year after year. What do you dislike? THe only area ...