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Fivestars - Loyalty Management Software

Fivestars Reviews in June 2026: User Ratings, Pros & Cons

Giving loyalty a new meaning.

4.7

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Fivestars offers custom pricing plan

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Fivestars Reviews & Ratings

4.7

Excellent

Based on 25146 ratings & 2621 reviews

Rating Distribution

Excellent

(2387)

Very Good

(171)

Good

(32)

Poor

(17)

Terible

(14)

Spotsaas Editor’s POV

Fivestars provides a highly customizable loyalty solution with unique features like challenge-based marketing. However, it may require technical expertise to fully leverage its capabilities, and some users may find the analytics features lacking.Read more

Fivestars pros and cons

  • Customizable loyalty solutions

  • Self-service support

  • Challenge-based marketing

  • SEO optimized landing pages

  • May require technical expertise

  • Limited analytics features

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Showing 1521-1530 out of 2621

KL

Khiem Lam

10/11/20

5 out of 5

Easy to use and convenient!

Easy to use for any restaurant that supports it. I just enter my number in and gain points.

AT

Adrienne Terrell

10/11/20

2 out of 5

Not returning

Wait was very long for 3 drinks and cleanliness was not good. Drinks tasted good, but must likely won’t return.

AS

Andrew S.

10/11/20

2 out of 5

Needs transaction history

My major disappointment is the lack of access to transaction history through the the app. The only documentation of points being added or deducted from your account is the notifications. So when my account was drained of ~2000pts in a matter of seconds this evening without my consent, all I have for documentation is the screen shots of the notification list. A more minor comment is the instructions on the screen at the register could be more clear.

RD

Roberto Diaz

10/11/20

5 out of 5

Always enjoy shopping here

Always enjoy shopping here. Associates always friendly and helpful.

RR

Robin Roush

10/11/20

5 out of 5

Always have an amazing experience when…

Always have an amazing experience when I go in. They are polite kind and helpful

L

Lb

10/10/20

4 out of 5

I logged into the account and found out…

I logged into the account and found out I had more rewards that I knew which was a nice surprise. I deducted a star for not being able to change my login phone number.

KE

Kaiti Elliott

10/10/20

4 out of 5

I love these stores!

I love these stores especially once upon a child from my young ones, i shop at clothes mentor and plateos closet sometimes i find great items! The staff is super friendly and the stores are clean!

S

Stacy

10/10/20

5 out of 5

Easy to use and track points earned at…

Easy to use and track points earned at my favorite places to visit

RD

Roberto de Jesus

10/10/20

5 out of 5

That is very good

That is very good

PR

Peggy Roberts

10/10/20

5 out of 5

What’s not to like about a discount

What’s not to like about a discount! I use my discount from 5 Stars every time I make my purchase at the store that’s signed up with them. It’s a win win situation for the store and myself!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].