Fishbowl Reviews in May 2025: User Ratings, Pros & Cons

Excellent customer service

What do you like best? Fishbowl Inventory is a great software and it meets the majority of the operation needs for our Sales Division. However, the outstanding issue with any implementation of new/existing software workflow is the different skill set and knowledge towards the platform. Having Zach perform a 2 days on-site training was an excellent idea. He was able to be here to answer various type of questions face-to-face along with a demonstration of the system, it helps the ease of ...

It is missing some essentials, but overall is good

What do you like best? The platform and the UI, it is easy to move through modules. What do you dislike? It does not accept payments to balance or payments to an account. Customers are only seen by their name and not by their account number. Customers cannot have same name, so you have to be creating differences between them like putting a number to them ( ex: John Doe 1, 2 ,3 ,4...... Estimates run inside the balance when they shouldn't. Recommendations to others considering the ...

Easy to use and navagate between things needed

What do you like best? I like being able to fine a PO and receive it then go to a sales order and confirm for billing. Also look up a part number in our inventory and see history of sales, how many on hand. What do you dislike? Sometimes the systems gets confused if you have different discounts for the same part sold to different customers, or different discounts to the same customer that come from different vendors. i.e.. impco carb parts 10% off , oil filters 20% off. What business ...

Powerful tool with a moderate learning curve

What do you like best? The tool gives us the capability for managing our inventory more effectively What do you dislike? Better reporting. The data needs to be more accessible and easy to access to generate useful reports Recommendations to others considering the product Patience. There is a learning curve. But the support is good. What business problems are you solving with the product? What benefits have you realized? Problems with running out of key inventory. Fewer shortages of product

Great training

What do you like best? Once you start using it, the flow of data is fairly straightforward. What do you dislike? Some logical gaps in how data is mapped between modules. Recommendations to others considering the product Make sure that you get connected with a great trainer. Sabrina Jones, our trainer, is great to work with! What business problems are you solving with the product? What benefits have you realized? More confidence in our inventory levels.

Used to be great, now filled with bugs and customer support is a joke

What do you like best? Its potential. Can be a great program, and used to be, but too many bugs in newer versions. What do you dislike? We experience daily glitches in the software, ever since they migrated to a mysql database. We use their mobile app to pick orders, which is great in theory. We experience problems with picks daily and have to call their tech support to remove the corrupt orders from the database. We give them feedback and thoughts on when and why these errors occur and ...

Okay, but not adequate for growing manufacturing organization

What do you like best? allows you to automate and templatize inventory management What do you dislike? Integration with quickbooks is half baked What business problems are you solving with the product? What benefits have you realized? Accurate inventory management

Good Addition to QuickBooks

What do you like best? I used a license from one of my manufacturing clients. FIshbowl made it easy to find information for transactions that were flagged in QuickBooks for my review. This application seemed to integrate very well and was fairly simple for a new user in myself. What do you dislike? Pulling some reports was a bit slow and exporting of data to Excel was not in a very useful format (it required some cleaning up for my purposes. Recommendations to others considering the ...

It feels "half baked

What do you like best? It allows us to more easily track what is being manufactured and to make work orders that can go through the factory with the product as it is being made. Sales order entry is pretty easy. What do you dislike? Things I hate about Fishbowl - - Their tech support. When you're selling a product that someone is going to run their entire company with, you'd better have outstanding tech support. Not so with Fishbowl. Their chat support staff are next to useless unless ...

I greatly enjoy fishbowl

What do you like best? easy of use is a big one. so many different functions. easy to find items for inventory. reps are always kind and patient. it pretty much syncs with any applications. What do you dislike? for some reason it will duplicate (etc items on a sales order that is pulled over from our website. it logs off a lot. would be nicer if i could just stay logged in all day without having to re-sign in. What business problems are you solving with the product? What benefits have you ...