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Fielo - Loyalty Management Software

Fielo Reviews in June 2025: User Ratings, Pros & Cons

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Fielo Reviews & Ratings

Rating Distribution

Excellent

(20)

Very Good

(8)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

Fielo has garnered significant praise in the past year, with users highlighting its robust capabilities in managing incentives and loyalty programs. The seamless integration with CRM and ERP systems like SAP and Salesforce stands out as a key strength, offering a comprehensive solution for customization and segmentation. Users appreciate Fielo's user-friendly ...Read more

Fielo pros and cons

  • Streamlines loyalty business operations efficiently.

  • Integrates seamlessly with CRM and ERP systems like SAP and Salesforce.

  • Complete CRM platform for customization, segmentation, incentives, and rewards.

  • Uncomplicated experience in generating reports.

  • Intimidating richness of features and customizations can be complex for newcomers.

  • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

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Showing 11-20 out of 29

VM

Victor M

05/23/23

5 out of 5

"We are extremely pleased with the results and the support provided by the platform."

What do you like best about Fielo? The ease of integration with our company's sales system, Salesforce, and the countless possibilities for customizing the product are noteworthy. The prices were fair and appealing.

KO

Karin O

05/23/23

5 out of 5

"Great Service, Customer Success & Implementation teams"

What do you like best about Fielo? The Fielo team have been brilliant since starting our journey with them. They truly care about understanding and delivering our requirements. We use Fielo to support our customer advocacy program both from a front-end and back-end perspective and it allows us to create different types of activity engagement for them. If you know Salesforce, then Fielo is very easy to use and is configurable to how you want it to be. There's loads more we can do with it! ...

Read more

SK

Sunayana K

05/21/23

5 out of 5

"Head CRM & Loyalty - EIH Limited. Over 13 years of experience in CRM and Loyalty."

What do you like best about Fielo? Customer Centric. Solution provider. Highly efficient team. What do you dislike about Fielo?

SK

Sunayana K

05/21/23

5 out of 5

"Head CRM & Loyalty - EIH Limited. Over 13 years of experience in CRM and Loyalty."

What do you like best about Fielo? Customer Centric. Solution provider. Highly efficient team. What do you dislike about Fielo?

AU

Anonymous User

05/19/23

5 out of 5

"Manages our Dealer Rebate program"

What do you like best about Fielo? We use FIELO to administer a dealer loyalty program. It sorts through an array of data and track inventory / sale numbers as they relate to the program. When the accounts and information are properly set up by the sales team, the process works very well.

PT

Paulo T

05/19/23

5 out of 5

"Fielo, a great tool to help us in our services"

What do you like best about Fielo? Fielo is a game-changer when it comes to building and managing loyalty programs. Its robust package offers a wide range of features that helps us create personalized and engaging loyalty initiatives. With Fielo, we can easily track and reward customer behavior, leading to increased customer satisfaction and loyalty. It's a powerful tool that makes a real difference in driving customer engagement and maximizing program effectiveness.

AU

Anonymous User

05/19/23

5 out of 5

"Manages our Dealer Rebate program"

What do you like best about Fielo? We use FIELO to administer a dealer loyalty program. It sorts through an array of data and track inventory / sale numbers as they relate to the program. When the accounts and information are properly set up by the sales team, the process works very well.

PT

Paulo T

05/19/23

5 out of 5

"Fielo, a great tool to help us in our services"

What do you like best about Fielo? Fielo is a game-changer when it comes to building and managing loyalty programs. Its robust package offers a wide range of features that helps us create personalized and engaging loyalty initiatives. With Fielo, we can easily track and reward customer behavior, leading to increased customer satisfaction and loyalty. It's a powerful tool that makes a real difference in driving customer engagement and maximizing program effectiveness.

IS

Ivy S

05/19/23

4 out of 5

"Fielo Product Review - engagement with Google Cloud Business Platform (Partner)"

What do you like best about Fielo? Fielo has great customer support. The engaged team was very responsive and responsible. What do you dislike about Fielo?

JB

Justine B

05/12/23

5 out of 5

"Easy Tracking and Reporting"

What do you like best about Fielo? It's a great platform to manage our loyalty program, including the two variations and multiple segments. The reports are such a valuable tool for tracking KPIs. And the Fielo people are responsive and communicative.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].