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9.4

SpotScore

FieldAware - Field Service Management Software

FieldAware Reviews in September 2026: User Ratings, Pros & Cons

Streamline your field service management.

4.25

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FieldAware offers custom pricing plan

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FieldAware Reviews & Ratings

4.25

Very Good

Based on 12 ratings & 13 reviews

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Rating Distribution

Excellent

(5)

Very Good

(6)

Good

(1)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

FieldAware is a mobile-first dispatch and tracking system built for field service teams in HVAC, plumbing, electrical, and similar trades. It handles real-time job assignment, GPS vehicle tracking, and photo/signature capture on iOS and Android devices. The platform integrates staff location and vehicle status directly into your office dashboard, reducing manual ...Read more

FieldAware pros and cons

  • Real time status updates for fleet technicians, enhancing coordination and efficiency.

  • Works well with iPad and iPhone, making it convenient for mobile techs.

  • Easy to use, especially for non-technical users.

  • Simplifies job creation and detail tracking, improving productivity.

  • Reporting functionality could be stronger.

  • Higher cost compared to similar products.

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Showing 11-13 out of 13

A

Anonymous

04/06/16

5 out of 5

Our productivity is hugely increased with FieldAware

What do you like best? It took us away from paper invoicing and missed communications and allowed us to grow our company "seamlessly" from 3 to 11 employees. What do you dislike? There is no search option for phone numbers on the Internet based system, which is something we've asked for since we started using it more than 4 years ago. Recommendations to others considering the product Consider the size of your company; I understand there is now a minimum user requirement before starting ...

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A

Anonymous

04/06/16

4 out of 5

Overall experience good. Have had only 1 issue which items were mysteriously deleted

What do you like best? everything in one software package. TIme tracking is good What do you dislike? difficult to get around some tabs not easy to merge customers when they combine What business problems are you solving with the product? What benefits have you realized? time management, less time consumed in paperwork

A

Anonymous

04/06/16

4 out of 5

User friendly, easy to learn

What do you like best? Can be used on the iphone very easily. You can create, start and complete a job right from the iphone. What do you dislike? I can't add comments if i am not the lead crew, and i can't see all the open or complete cases that were performed by another crew member. What business problems are you solving with the product? What benefits have you realized? Medical imaging equipment, CAT scanner, MRI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].