Feedback Loop Reviews in May 2025: User Ratings, Pros & Cons

"Feedback Loop Is Simply Awesome!"

What do you like best about Feedback Loop? Feedback Loop is a great platform to engage customers for immediate insights and feedback. What do you dislike about Feedback Loop?

"New users POV"

What do you like best about Feedback Loop? FBL can generate any target audience depending upon the custom criteria selection. Great feature! What do you dislike about Feedback Loop?

"Fast, supportive, flexible and insightful"

What do you like best about Feedback Loop? Speed. We're able to get insights back quickly. Ease. It's easy to spin up a new survey, especially with support of the FeedbackLoop team. Flexibility. The data is presented in a variety of easy to consume tables + charts, and there are many ways to resort and reorder the data, to drive different insights.

"Resourceful and helpful"

What do you like best about Feedback Loop? What was most helpful were the phone calls with a Feedback Loop team member. This helped me understand how to use the tools better and how to set up my surveys to deliver the results I was looking for.

"Quick data when needed"

What do you like best about Feedback Loop? Feedback allows us to quickly gather feedback from consumers while iterating to deliver the best product we can. What do you dislike about Feedback Loop?

"Feedback Loop always provides timely and insightful feedback for our Agile sales team here at CIBC."

What do you like best about Feedback Loop? Feedback loop provides an easy way for our team to get real insights from potential customers on how we can improve our splash pages and ads. Special shout out to Donald Gibson on the feedback loop team for expediting some of our tests and being a great point of contact

"Feedback Loop review"

What do you like best about Feedback Loop? Really like the powerpoint and CDS feature. Usually for creating decks easily. What do you dislike about Feedback Loop?

"Really easy to use and set up"

What do you like best about Feedback Loop? The overall UI is intuitive and easy to What do you dislike about Feedback Loop?

"Great customer service and quality of survey results"

What do you like best about Feedback Loop? I like the ability to create custom tests with the help of a staff member. Weekly sync ups with Feedback Loop staff was the human touch that gave me confidence in my survery results.

"Very positive experience with some slight room for improvements"

What do you like best about Feedback Loop? Ability to get really specific with user groups and demographics we're looking for. I've also really enjoyed the support experience we've received when crafting a new survey - we've been able to reach out to the team with questions about how best to word a question, how to format a survey for the types of responses we're looking for, etc. and have received fantastic feedback from them.