8.6
SpotScore
FaultFixers Reviews in August 2026: User Ratings, Pros & Cons
Efficiently manage field service requests on-the-go.
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FaultFixers offers custom pricing plan
FaultFixers Reviews & Ratings
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Spotsaas Editor’s POV
FaultFixers provides a complete solution for field service management, integrating CRM capabilities with real-time updates. Its focus on documentation and route planning enhances operational efficiency.Read more
FaultFixers pros and cons
Comprehensive CRM features
Real-time updates
Route planning
Photo documentation
Complex for new users
May require internet access
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Showing 11-20 out of 22
W
William
07/15/25
After 15 months of FaultFixers helpdesk…
After 15 months of FaultFixers helpdesk management for 250+ platform users, I am glad we opted for FaultFixers. With a few initial tweaks that were very quickly implemented by the FF admin and tech teams, it has helped us to completely streamline all our corporate services work, both administratively and especially the scheduling and execution of technical work. The ease of updating both technical teams and customers within the same space has been instrumental in lowering customer ...
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LR
Laura Rushton
07/14/25
Very responsive and helpful!!
Very responsive and helpful!!Thank you Doug, really appreciate the support!Laura - Aurem Care
JT
Jonathon, The Great Hospital
07/08/25
Very patient, Thanks Doug.
I had a teams meeting with Doug and he was very helpful. He is so patient. He was happy to show me through the system even though he had shown me this before. He was clear at describing the different features and at no point did I feel rushed. He also took the time to show me other features on the program that I was unaware of and how to use these.
JN
Julie Nash
07/04/25
Excellent Service
Excellent Service. Easy to use by the end user. Reports are exactly what is needed for regulatory bodies. Overall feel of the system is that it gives you direct access to all the events in your site with evidence of works carried out and by whome.
SR
Samantha Rzepa
06/26/25
Great customer service team at…
Great customer service team at Faultfixers. Needed to make some changes for ease of use for our users. Doug understood what I needed, guided me through info required and kept me up to date with progress.
GM
Gareth Morgan
06/26/25
Would recommend to anyone.
Very easy to talk with.Fast responses.Doug was excellent with dealing with an issue I had.
HG
Henry Garcin
06/25/25
Nice and easy to track my assets and…
Nice and easy to track my assets and maintenance
G
GW
06/24/25
Very good service
Very good service. Issues are dealt with quickly and efficiently.
WJ
warren jago
06/24/25
fault fixers has made ppm compliance…
fault fixers has made ppm compliance and reactive maintenance tasks easy to plan and record.easy navigation through the site and easy to compile check forms.
WJ
warren jago
06/20/25
easy to use and to navigate app
Date of experience:June 20, 2025
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].