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7.9

SpotScore

Fat Free CRM - CRM Software

Fat Free CRM Reviews in August 2026: User Ratings, Pros & Cons

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3.9

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Fat Free CRM Reviews & Ratings

3.9

Very Good

Based on 10 ratings & 10 reviews

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Rating Distribution

Excellent

(5)

Very Good

(3)

Good

(2)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Fat Free CRM is an open-source CRM built for teams that want to self-host and customize their system. It handles lead tracking, campaign management, and customer interactions through a straightforward interface and centralized customer database. The main appeal is cost—there's no per-user licensing—and the ability to modify the codebase directly if your technical ...Read more

Fat Free CRM pros and cons

  • Users can tailor the CRM to specific workflows across various business types.

  • Open-source architecture supports custom extensions and private server hosting.

  • Interface is accessible to users without advanced technical expertise.

  • Covers task planning, campaign and lead management, group collaboration, email integration, and reporting.

  • Limited integrations and no plugin ecosystem restrict connectivity with other tools.

  • UI feels outdated and clunky.

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Showing 1-10 out of 10

AU

Anonymous User

09/06/23

4 out of 5

"Must have for a busy (and overwhelmed) Marketing Manager"

What do you like best about Fat Free CRM? Easily customisable, which makes it very easy to use and helps manage daily activities What do you dislike about Fat Free CRM? Was not able to install it myself, needed help from an IT team member What problems is Fat Free CRM solving and how is that benefiting you? Managing all CRM and related activities from one portal and at a great price

RP

Ramesh P

09/05/23

4.5 out of 5

"Powerful Functionalities"

What do you like best about Fat Free CRM? CRM offers a user interface that could use some improvements it provides features.it has the potential to become more popular and robust. What do you dislike about Fat Free CRM? The lack of features and limited customization options cause challenges. The user interface can feel clunky and not so intuitive. What problems is Fat Free CRM solving and how is that benefiting you? CRM tackles the problem of customization options. CRM according to their ...

Read more

EG

Eva G

05/25/23

4.5 out of 5

"Helps To Manage the Customer Interaction, Sales process and Marketing Campaign"

What do you like best about Fat Free CRM? It helps to create the task, Schedule the activity and monitor the performance. It provides the feature of Email integration which helps to sync the emails with customer records. Which helps to make email communication. What do you dislike about Fat Free CRM? There is Nothing to dislike about this software except its User interface. It can be improved a little more. What problems is Fat Free CRM solving and how is that benefiting you? It provides a ...

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AM

Alberth M

04/03/23

4.5 out of 5

"Simple and easy to use CRM"

What do you like best about Fat Free CRM? One of the key strengths of Fat Free CRM is its simplicity and ease of use. The software has a straightforward interface that makes it easy for users to navigate and use, even if they are not experienced with CRM software. The user-friendly design of Fat Free CRM makes it accessible to businesses of all sizes, regardless of their technical expertise. What do you dislike about Fat Free CRM? It needs to be worked so business can add integrations to ...

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SS

Sunil S

01/13/23

4.5 out of 5

"Excellent CRM and Easy to use"

What do you like best about Fat Free CRM? It is a very good software that allows to plan day to day activities. User interface is easy to use. The most important thing which most of the free CRM software don't have is the simplicity but Fat Free CRM is simple, easy to use and integrate. What do you dislike about Fat Free CRM? There is still a chance for improvement so that this software becomes more popular and robust. As I said as a free software it has very good functionalities. Best of ...

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AU

Anonymous User

11/03/21

2.5 out of 5

"Elegant in simplicity"

What do you like best about Fat Free CRM? Love the out of the box feature like group collaboration, campaign and lead management, contact lists, and opportunity tracking. What do you dislike about Fat Free CRM? Hasn't been updated in a few years, would be nice to get some new features. What problems is Fat Free CRM solving and how is that benefiting you? Tracking leads and opportunities. Helps with organization

AU

Anonymous User

08/04/21

2.5 out of 5

"OK for a free CRM"

What do you like best about Fat Free CRM? Allows you to customize to suite your needs. What do you dislike about Fat Free CRM? Does not integrate with much. You ned to devote much time to QA and to make sure reporting is what you need What problems is Fat Free CRM solving and how is that benefiting you? which leads are becoming clients

AU

Anonymous User

07/17/21

3.5 out of 5

"Review Fat free CRM"

What do you like best about Fat Free CRM? Its open-source CMR and has got group collaboration, campaign, and lead management, contact lists, opportunity tracking, and is easily extendable. What do you dislike about Fat Free CRM? not advertised and reached end-users as it was supposed to be Recommendations to others considering Fat Free CRM: Would you please try using this fat-free CRM as it is open source nothing to loose What problems is Fat Free CRM solving and how is that benefiting ...

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GD

Gabriela D

06/10/20

5 out of 5

"Manage and control tasks"

What do you like best about Fat Free CRM? Great free software to carry out project planning, tasks, activities of the day, week, month. It has a good layout to manage and control everything that is important. We really like to add ideas and then develop them with future meetings. What do you dislike about Fat Free CRM? There are still many features to be added and improved so that the software is 100%. But for now it's great and you can use it functionally very well. What problems is Fat ...

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JS

Jean-Noel S

08/28/17

3.5 out of 5

"Open source - customizable"

What do you like best about Fat Free CRM? The ability to integrate on my own server. Easy initiation of contacts What do you dislike about Fat Free CRM? Every extra functionalities requires development. No plugins What problems is Fat Free CRM solving and how is that benefiting you? We are using it to manage calls from customers - suppliers and other contact

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].