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8.6

Spot Score

FastSpring - Ecommerce Software

FastSpring Reviews in June 2026: User Ratings, Pros & Cons

Streamline your ecommerce solutions effortlessly.

3.8

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FastSpring Reviews & Ratings

3.8

Very Good

Based on 385 ratings & 450 reviews

Rating Distribution

Excellent

(278)

Very Good

(43)

Good

(11)

Poor

(6)

Terible

(112)

Spotsaas Editor’s POV

FastSpring has garnered high praise for its exceptional customer service and swift problem resolution. Customers have highlighted the company's efficiency in handling issues promptly, with a strong emphasis on clear communication and fast response times. The team at FastSpring is commended for their professionalism and friendly demeanor, making interactions ...Read more

FastSpring pros and cons

  • Efficient and prompt customer service, providing quick solutions to issues.

  • Excellent communication and support, making customers feel valued.

  • Quick refunds and resolutions for payment-related problems.

  • Professional and courteous customer support team.

  • Limited selection of additional apps and connectors in the Marketplace.

  • Complexity in features and customizations may be overwhelming for new users without proper guidance.

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Showing 61-70 out of 450

AM

Allan Marowsky

05/16/23

5 out of 5

Very fast response and solution

Very fast response and solution. Also very respectful and helpful.

AA

Aleksandra Aleksic

05/16/23

5 out of 5

FastSpring helped me get a refund…

They helped me get a refund of an unauthorized charge which I really appreciated. The company that charged we declined a refund but FastSpring helped me get the money back.vb Thank you again!

D

Dave

05/16/23

5 out of 5

Best support I'd received in years!

Quick and attentive response and resolution. Extremely satisfied with the experience.

MA

Meriç Aşaner

04/20/23

5 out of 5

FastSpring has made me feel like I am a…

FastSpring has made me feel like I am a very important customer rather than just 1s or 0s. That is the reason why I will continue to support them and will always choose to have them by my side.

VD

Victor Diamond

04/20/23

5 out of 5

Excellent Service, saved the day.

Extremely responsive to my issue. Understood the problem and resolved the issue. Refund was processed as promised.

CB

Chuck B

04/16/23

5 out of 5

Professional and Top Notch

It was simple and easy to accomplish what I wanted to accomplish. They were all very helpful and it was done in no time.

SC

Stewart Customer

04/10/23

5 out of 5

Subscription cancellation

Everything all perfect

D

Daniel

09/01/22

5 out of 5

They were helpful & it worked out nicely.

I mistakenly ordered something twice & then contacted FastSpring for a refund. They were fast & helpful & it went back into my bank account.

AB

Anabel B

08/14/22

5 out of 5

"FastSpring - A Pleasure Doing Business"

What do you like best about FastSpring? What I like best about FastSpring is how they have simplified the complexity of ecommerce for businesses who only want to know their own business and want to sell online. They have knowledgeable and helpful account managers and support staff and an outstanding team of designers/developers based on the quality and ease of use of the FastSpring platform. FastSpring is reactive to customer needs and regularly updates the platform to meet customer and ...

Read more

H

HayyatApps

05/09/22

5 out of 5

FastSpring: Easy to understand & Integrate

Easy to understand, easy to integrate! Multiple payment options for my clients to pay for the products. FastSpring provides great technical support!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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