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Famly - Child Care Software

Famly Reviews in July 2025: User Ratings, Pros & Cons

Effortlessly streamline your daycare management.

4.4

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Starts from $80/Month when Billed Yearly

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Famly Reviews & Ratings

4.4

Very Good

Based on 95 ratings & 38 reviews

Rating Distribution

Excellent

(35)

Very Good

(0)

Good

(0)

Poor

(2)

Terible

(1)

Expert's Review

Famly app receives overwhelmingly positive feedback from users, emphasizing its ease of communication with families, efficient updates on daily activities, and excellent customer support. Users appreciate the quick and helpful responses from the support team, ensuring smooth operations and resolving issues promptly. The app's user-friendly interface and ...Read more

Famly pros and cons

  • Facilitates seamless communication with families, providing feedback and sharing daily activities.

  • Quick and detailed responses from the support team, ensuring efficient issue resolution and assistance.

  • User-friendly interface, simplifying management tasks for both staff and parents.

  • Centralizes all necessary functions in one platform, enhancing operational efficiency.

  • Customer service responsiveness may vary based on the nature of the query, potentially lacking support for downgrading or cancellation.

  • Occasional issues with app performance, such as slow upload times for large files and crashing, impacting user experience.

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Showing 31-38 out of 38

SW

Sally W

02/17/23

5 out of 5

"Brilliant Nursery Software"

What do you like best about Famly? Famly is very user friendly in terms of management as well from a parents view. The news feed is a special feature to keep families active in a childs day at nursery What do you dislike about Famly? Nothing. Brilliant software for nurseries What problems is Famly solving and how is that benefiting you? The software helps me as a manager to manage parent communication in one place, quick and easy access and space to share information.

P

Priya

04/05/22

2 out of 5

Using the app for a week now and it's…

Using the app for a week now and it's very slow. 20mb Videos that take a second or two to upload elsewhere (like Gmail or Hotmail) take an hour through this app, if it doesn't crash before then. The staff at my child's nursery have it and they said they don't like to use it, because of the same reason - keeps on crashing, takes ages to send a message or upload something. So on paper the nursery has a cool app, in reality, neither the staff nor parents can use it.

J

Jonas

05/28/21

1 out of 5

Den helt store katastrofe viser sig

Den helt store katastrofe viser sig, når man vil eksportere sit barns billeder. Dette kan man få lov til at gøre helt manuelt - billede for billede. Uden brug af genvejstaster m.v. Jeg påtalte det over for Famly, hvorefter svaret var "Det er der ikke noget, vi kan gøre ved". Mig bekendt er det fordi man ikke er villig til at poste penge i en sådan simpel funktion. Forstår ikke man vil være dette bekendt over for sine kunder anno 2021.

MD

Monica Deacon

07/16/20

5 out of 5

Our experience with Famly so far is amazing

Our experience with Famly so far is brilliant, we have been using the system for nearly a year now and have felt so supported by the team, it was really easy to use and we set it up within a few hours. There have been a few times that I have needed some support, I was able to get through straight away most of the time or leave a message and I was called back really quickly (this was during (Covid-19), so it was to be expected. The parents are loving the ease of the app and enjoy the ...

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MN

Mrs Natalie Coe

06/17/20

5 out of 5

Very useful,helpful and keeping in…

Very useful,helpful and keeping in touch with the nursery. Recommend

EB

Emma Brown

06/16/20

5 out of 5

Easy to use

Easy to useExcellent support We would simply be at a disadvantage without FAMLY.

DS

David Sandison

06/05/20

5 out of 5

Staying in touch with Famly.

We are using Famly a lot to stay in touch with our client base - both the current Critical worker group we are supporting but just as importantly our wider group of locked down children and their families. We have now got 3 or 4 staff regularly posting updates, photos and videos. We’re just releasing our own client survey just to see what the Critical worker users are thinking of our service and whether it is meeting their needs. We have a wider range of age groups at present, from 1 to 10, ...

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LG

Laura Gregory

06/02/20

5 out of 5

Fantastic app really easy to use

Fantastic app really easy to use and communicate with the nursery and see updates during the day of my son ,as well as having all his developments handy in one place, fab app

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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