FaceUp Reviews in May 2025: User Ratings, Pros & Cons

"Customer-oriented developers who always do their best for our satisfaction."

What do you like best about FaceUp? I like the pro-customer approach of the team. It's probably because they're still a small and flexible team. They can respond quickly to our requests there. In addition to customer support, we also talked to the product manager and co-founder of the platform, from which I judge that they take client feedback really seriously. What do you dislike about FaceUp? We found some confusion at the beginning, but everything was resolved. What problems is FaceUp ...

"I can 100% recommend it"

What do you like best about FaceUp? Support, simplicity, fast implementation, security, clear administration and mobile app. I was also glad to see the prepared materials. What do you dislike about FaceUp? It works as expected, it doesn't crash. There's nothing I don't like. What problems is FaceUp solving and how is that benefiting you? We were looking for a simple reporting system for a smaller company that didn't want to spend a lot of money on whistle-blowing.

"Meets all expectations and legislation"

What do you like best about FaceUp? Thanks to FaceUp, we are ready for all the requirements of the EU Whistleblower Protection Directive. We also work with their partners on documentation and legal implementation. What do you dislike about FaceUp? Nobody's complaining about anything, works good. What problems is FaceUp solving and how is that benefiting you? We wanted to solve whistleblower protection cheaply and quickly, in compliance with GDPR and with added value for the company.

"Employees and students appreciate the anonymity"

What do you like best about FaceUp? I like the anonymity that protects whistleblowers - both students and staff. What do you dislike about FaceUp? High price for the premium version. But in the end, the standard features were enough for us. What problems is FaceUp solving and how is that benefiting you? We wanted both the students of our schools and our employees to be able to contact us with their troubles.

"Very valuable materials, resources, and list of experts"

What do you like best about FaceUp? I was especially pleased with the materials that the FaceUp team creates for their clients. Whether it's promotions or legal templates. We have also found some guides and a list of experts we can turn to. What do you dislike about FaceUp? Some of the external experts want high prices for their services. That's why we often turn directly to the FaceUp team, who are always helpful for free. What problems is FaceUp solving and how is that benefiting you? We ...

"Customization and a "nothing is impossible" approach"

What do you like best about FaceUp? Every time we have an idea or question, it is heard. I appreciate their team's patience and startup approach. I spoke with 5 team members and it was obvious that they enjoy their work and are ready to help any client. What do you dislike about FaceUp? I was not able to download the ebook from their website, but they sent it to me in the mail afterwards. What problems is FaceUp solving and how is that benefiting you? We have a very specific company culture ...

"Quickly responsive team and very simple solution"

What do you like best about FaceUp? Above all, I like the straightforward design and the ability to do everything in a few clicks. The responsive customer support, online onboarding and sample materials are also nice. What do you dislike about FaceUp? They could add a template for an internal directive in multiple languages... Although the system works in 70+ languages, not all materials are translated. But there is no problem, FaceUp translates everything one by one. What problems is ...

"FaceUp gives our team the freedom to speak up"

What do you like best about FaceUp? Having software in place which allows anybody in the team anonymously brings up pretty much any topic or issue helps us (business owners) to face the potential problems as soon as they come up. This helps us have a great company culture and team that can rely on the fact that the issues will be solved or discussed. More on the software itself – the onboarding process was flawless, and the support team was always happy to help with any questions we ...

"Easy to manage whistleblowing interface"

What do you like best about FaceUp? In our company, we have had a customization problem with whistleblowing systems we were using before. With FaceUp, we can customize everything we need very easily. After setting up the whole system, I delegated the management of FaceUp to someone else and their learning curve was pretty fast. Our team is grateful for FaceUp in-app materials because it provides SHORT and useful information about dealing with inside problems according to law. Communication ...

"A practical way to deal with the EU Whistleblowing Directive"

What do you like best about FaceUp? The story behind the platform. I like that by signing up for the corporate version we are helping kids in schools fight bullying. Plus it's very simple, secure etc. What do you dislike about FaceUp? They don't currently have as good a workflow as they could have. However, I have spoken to support and they have been showing new designs of the administration where they are improving it noticeably. Recommendations to others considering FaceUp: I definitely ...