ExpertSender Reviews in May 2025: User Ratings, Pros & Cons

"Excellence in Services and Support in English and also in Spanish!"

What do you like best about ExpertSender? Mainly the personalized Support and their ability of helping us to understand the tool in a simple way. I have an Account Manager that I can contact anytime I need and that makes me feel very comfortable because I know if I run into any problem, I will have a direct contact that I can count on. My Account manager is very responsive and I really appreciate the time she dedicates to me: if I have any questions on how to use a functionality, she will ...

"Flexible, top class support and easy to use.. ExpertSender has all of them!"

What do you like best about ExpertSender? I like the way the platform is designed from an UI/UX perspective. As a experienced marketer in the email industry, it's always a pleasure to deal with a platform which has both a nice engine in the back-end but also a nice interface to interact with. What do you dislike about ExpertSender? Reporting can be a bit painful to deal with, when it comes the time to drill down for specific information with ExpertSender's default features. What problems is ...

"Simple and effective tool."

What do you like best about ExpertSender? Using the user interface is simple and intuitive. Extensive segmentation allows you to segregate subscribers, which allows them to send customized marketing offers. Thanks to segmentation and the search algorithm, we managed to restore communication with less active subscribers. They provide support from the very beginning of using the platform. They respond to requests for help without any problems. What do you dislike about ExpertSender? Less ...

"Expertsender really does deliver and with 1st class support"

What do you like best about ExpertSender? Mainly the support. Support is crucial with IT solutions and Expertsender support is excellent. We recently switched to the new API version and communication and support was second to none. Also I would say the API functions well for what we use it for and is fairly straight forward to implement. What do you dislike about ExpertSender? Very little to say here. One thing that bugs me a little is that I can't edit newsletters or transactional emails ...

" Flexible, easy to implement tool with excellent service."

What do you like best about ExpertSender? ExpertSender allows you to combine data in a very convenient and arbitrary way. The multiplicity of data sources is not a problem here, which is extremely important in our case. They have really good customer service. We can count on professional help and support anytime. As a result, we are able to implement all intended communication activities with our clients. I highly appreciate the possibility of constantly improving the performance of our ...

"Marketing automation in Automotive"

What do you like best about ExpertSender? We do appreciate the flexibility of the tool that allows us to integrate numerous services and develop truly multi-level campaigns. By integrating our CRM system with ExpertSender we rest assured that all the customer data is transferred smoothly and used in various business scenarios, across different stages of customer journey. Having a dedicated Account Manager to help us conduct the campaigns and solve potential issues is a huge added ...

"Expert Sender review"

What do you like best about ExpertSender? We found here almost everything we need to execute our mailings and we've been achieving satisfying results. It's also good to see such complex platform developed by our fellow countrymen. What do you dislike about ExpertSender? The interface is mostly intuitive but for me a little old school. There are plenty of options, which can however be considered both a pro and a con. What problems is ExpertSender solving and how is that benefiting you? They ...

"Personalized service - reasonable cost"

What do you like best about ExpertSender? Pretty much everything. Cost is always high. Expert Sender gets it done. My account manager is always there to help with advice from strategy to tech support. What do you dislike about ExpertSender? I'd like to see more user manuals. I can visualize it better with a manual. Recommendations to others considering ExpertSender: Use ES, you'll never be sorry. They are the best! What problems is ExpertSender solving and how is that benefiting ...

"Plenty of possibilities"

What do you like best about ExpertSender? Mostly in expertsender I value all the possibilities it gives to the user. You can not only create, manage and send e-mails, but also automate your work. What do you dislike about ExpertSender? Could have more templates of e-mails in the builder. Recommendations to others considering ExpertSender: Try it, and you will probably like it more than other. What problems is ExpertSender solving and how is that benefiting you? It boosts our sales. Work ...

"Great Results and Personalized Service from ExpertSender"

What do you like best about ExpertSender? The best part of being ExpertSender’s partner is that they provide truly personalized support – instead of forcing us to use a chat or a ticketing system and wait in the queue to ask a question we have our own Account Manager to whom we can reach out whenever we need. They also make sure to respond in a timely manner and act quickly to solve any issues that occur from time to time. We can also count on their advice when it comes to putting our ...