9.0
Spot Score
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Starts from $1,000
Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease of setting up the service and accessing call data and recordings seamlessly. The platform's call recording feature, along with its search and download functionality, ...Read more
User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.
Efficient call management with auto-saving and easy access to call data and recordings.
Reliable customer support and prompt responses to queries and issues.
Easy integration with CRM solutions, enhancing productivity and tracking capabilities.
Limited app selection in the Marketplace, restricting access to advanced features and connectors.
Inadequate post-sale service experience, as reported by some users.
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Showing 61-70 out of 76
SP
Saravanan P
02/28/22
"Really an excellent and cost efficient calling tool- Exotel"
What do you like best about Exotel? The flow of calls is good without any glitch issues. The quality is excellent as well. What do you dislike about Exotel?
VD
Vigneshwar D
02/25/22
"Best Application for customer support team"
What do you like best about Exotel? We can experience an uninterrupted call with this application. What do you dislike about Exotel?
AU
Anonymous User
01/12/22
"Really powerful communication tool"
What do you like best about Exotel? Easy manage customers and team members. Very good UI for easily use. What do you dislike about Exotel?
PN
Piyush Narayan R
01/09/22
"Exotel: Streamline your customer support team"
What do you like best about Exotel? Exotel is mainly used by our customer support and SDR team to connect with our prospects directly. Its interface is relatively easy to use, and the solution is cost-effective. If you are a small or medium-sized enterprise and want to set up an IVR or a helpline number, exotel is the solution.
SK
Siddharth K
01/04/22
"The best calling platform you can have"
What do you like best about Exotel? The integration of Exotel is the best thing in our local dashboards; the best part is the quick call connection, multiple hotlines, and easy setup for multiple users.
AU
Anonymous User
12/26/21
"Exotel Review"
What do you like best about Exotel? My overall experience with Exotel has neither been too bad nor too good. Working with the workflows and setting up the IVR is very easy on Exotel.
JP
Janardhan P
12/23/21
"Call Centre"
What do you like best about Exotel? They are providing a virtual number, which acts as a toll-free for business. And also they can provide training workshops on their dashboard.
SS
Saurav S
12/22/21
"Best Automated Phone System Technology"
What do you like best about Exotel? The overall functionality that it provides to the organizations and as a user, the easy way to set up the IVRS call campaigns is commendable. I would recommend this software over other similar software any day.
AU
Anonymous User
12/05/21
"Cloud Telephony for Startups"
What do you like best about Exotel? Easy to configure and self-service options avaialble What do you dislike about Exotel?
AU
Anonymous User
10/28/21
"Exotel review"
What do you like best about Exotel? Exotel is very fast in calling and very clear voice What do you dislike about Exotel?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
