9.0
Spot Score
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Starts from $1,000
Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease of setting up the service and accessing call data and recordings seamlessly. The platform's call recording feature, along with its search and download functionality, ...Read more
User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.
Efficient call management with auto-saving and easy access to call data and recordings.
Reliable customer support and prompt responses to queries and issues.
Easy integration with CRM solutions, enhancing productivity and tracking capabilities.
Limited app selection in the Marketplace, restricting access to advanced features and connectors.
Inadequate post-sale service experience, as reported by some users.
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Showing 31-40 out of 76
RS
Rohan S
03/09/23
"Comprehensive Customer Experience Tool"
What do you like best about Exotel? Easy to build workflows, allows you to send SMS and WhatsApp to customers. The calling facility and easy to integrate APIs are a win-win for our teams
MA
Mayuri A
03/09/23
"Easy to use solution"
What do you like best about Exotel? It is easy to add a new exophone and manage inbound calls by making the workflows. It is very quick ad you can your customer helpline up and running in merely 15 minutes.
SC
Sugandha C
03/09/23
"convenience at its best"
What do you like best about Exotel? It is a very easy platform to use. the team is also very supportive and provide handholding support till you need. What do you dislike about Exotel?
AK
Abhishek K
03/09/23
"Exotel products for Contact Center Communication are great for startups"
What do you like best about Exotel? Exotel products are plug-and-play. We set up our API and Call flow in minutes, and it can be customized to a very advanced level only using GUI. The option of integrating Whatsapp and SMS will call center solutions gives it a good edge over competitors
AB
Abhishek B
03/09/23
"Sophisticated telephony solution with super API and documentation"
What do you like best about Exotel? easy to use APIs and even easier integrations and billing process What do you dislike about Exotel?
OP
Onkar P
03/09/23
"Exotel IVR tool is best for BTL activation"
What do you like best about Exotel? Accurate response from the receivers for the most effective marketing campaigns. What do you dislike about Exotel?
NM
Nitin M
03/09/23
"We are Using Exotel for a time, and this is much easier software."
What do you like best about Exotel? You can Easyly Configure any kind of required flow What do you dislike about Exotel?
NS
Nilesh S
03/09/23
"Experience with exotel is good. Product is recommended"
What do you like best about Exotel? User friendly and easiness of the product interface. Customer care is helpful and they help in all possible ways to get the things sorted.
KJ
Khush J
03/09/23
"Great experience with Exotel"
What do you like best about Exotel? The best we like about exotel is priority customer support. What do you dislike about Exotel?
CR
Chetan R
03/09/23
"Pretty satisfied with the SMS service of Exotel"
What do you like best about Exotel? We are using Exotel for sending SMS to users. I must say the pricing, service & support of Exotel is top quality. Highly recommended
