Evergage Reviews in June 2026: User Ratings, Pros & Cons

Got better understanding on the product and features

What do you like best? Recommendation algorithms Seamless integration to a websit What do you dislike? Data, Data, Data in cloud will always need scrutiny What business problems are you solving with the product? What benefits have you realized? Customer and Produt recommendations Customer profiling

Evergage is personalization

What do you like best? The ability to personalize 1:1 in real-time at scale across channels. What do you dislike? Design sometimes requires a UI designer. What business problems are you solving with the product? What benefits have you realized? Driving deeper into our site to sell our portfolio.

Evergage RTM for Ladbrokes Coral Group

What do you like best? It's possible to customize the website exactly to the customer's behaviour, and get data on how and when they visit the site. What do you dislike? The software can be a bit illogical to navigate through when setting up a RTM campaign. What business problems are you solving with the product? What benefits have you realized? We're getting more insight into the customer's needs and can select what information should be shown to special customers.

Great Tool, but UI Could Use Some Work

What do you like best? Evergage has a great analytics engine and it's company and industry recognition is also great. It's quite easy to create new segments and use their tools to learn where best to personalize based on industry and geography. Their reporting is also very good and provides a number of options for viewing results in order to give a thorough perspective on exactly how effective a campaign has been. They have a great customer success team that actually takes your success ...

Great for Video Analytics

What do you like best? While our company uses Evergage for ecommerce. I am a Videographer and have found it particularly helpful for tracking video analytics. We were looking for a solution to better understand our video customers. Evergage allows us to track video engagement rates, trends and revenue much more efficiently than we were with Google Analytics. What do you dislike? Since I don't have a programming background, it was a little difficult to figure out how everything works. ...

Have used it for more than a year now. It's GREAT tool with Amazing support team!

What do you like best? The overall idea and concept, ability to schedule campaigns and the reporting dashboard. What do you dislike? Reporting discrepancies. No ability for web devs to select and change source code per experience. It's not really time efficient to do everything thru visual editor when you need to change entire div's code. Sliders are turning out to be a bit tricky to personalize. Recommendations to others considering the product Definitely please add the ability for web ...

Strong tool, but very overwhelming

What do you like best? The tool is insanely powerful, some amazing personalization can be done because of it and the opportunities are endless. What do you dislike? The UI is EXTREMELY hard to use, the tool is overwhelming in it's capabilities and none of it is user intuitive. What business problems are you solving with the product? What benefits have you realized? We're using it as a tool to A/B test, so it's letting us rapid release things and watch their effect. By using Evergage ...

Evergage Review

What do you like best? Easy to setup and can avoid development headache. What do you dislike? Sometimes it duplicates some static contents lik images. What business problems are you solving with the product? What benefits have you realized? Recommedations are completely handled by evergage.

Evergage - A Complex and Wonderful Platform

What do you like best? I love the flexibility to do different things on our site and in our product. We test popups all the time, use EG for guides, walkthroughs and callouts and track it all in the product! Also important to note that with a product so complex, you need good support. EG has that in spades. Their Customer Success team and Tech Support staff are prompt, knowledgeable, and understand business goals. What do you dislike? the WYSIWYG needs work. They are continuously ...

Would recommend Evergage to anyone wanting to quickly implement A/B tests

What do you like best? - Customer service is hands down the best customer service around. Quick responses (usually within 2 hours and they always go above and beyond to help resolve issues or help build tricky campaigns - Ability to implement A/B tests and product changes WITHOUT needing to incorporate development - Analytics and the ability to track clicks and page views. WAY better than Google Analytics. We can track things on both the user and account level What do you dislike? - ...