Evergage Reviews in May 2025: User Ratings, Pros & Cons

Gamma Partners Evergage Review

What do you like best? The platform is capable of so many different things including personalization, segmentation, and just simple AB testing. The ideas are endless and with the extremely helpful customer success directors, it is super easy to get new campaigns up and running! What do you dislike? I find the text editor extremely difficult to use. It's a great idea, but it's not very intuitive and moving things on your website around is very hard to do in it. I wish that it was easier to ...

Powerful with simple user interface

What do you like best? The ability to be very granular in all our campaigns, and the super support of the Everage success team - they are really passionate about the software and it shows in their commitment to their clients' successes. What do you dislike? I'd like to be able to see the reporting/data in a way that quicker and easier to understand Recommendations to others considering the product Its constantly evolving and improving to try to be the one stop shop for personalization ...

Evergage RTM for Ladbrokes Coral Group

What do you like best? It's possible to customize the website exactly to the customer's behaviour, and get data on how and when they visit the site. What do you dislike? The software can be a bit illogical to navigate through when setting up a RTM campaign. What business problems are you solving with the product? What benefits have you realized? We're getting more insight into the customer's needs and can select what information should be shown to special customers.

Great Tool, but UI Could Use Some Work

What do you like best? Evergage has a great analytics engine and it's company and industry recognition is also great. It's quite easy to create new segments and use their tools to learn where best to personalize based on industry and geography. Their reporting is also very good and provides a number of options for viewing results in order to give a thorough perspective on exactly how effective a campaign has been. They have a great customer success team that actually takes your success ...

Great for Video Analytics

What do you like best? While our company uses Evergage for ecommerce. I am a Videographer and have found it particularly helpful for tracking video analytics. We were looking for a solution to better understand our video customers. Evergage allows us to track video engagement rates, trends and revenue much more efficiently than we were with Google Analytics. What do you dislike? Since I don't have a programming background, it was a little difficult to figure out how everything works. ...

Have used it for more than a year now. It's GREAT tool with Amazing support team!

What do you like best? The overall idea and concept, ability to schedule campaigns and the reporting dashboard. What do you dislike? Reporting discrepancies. No ability for web devs to select and change source code per experience. It's not really time efficient to do everything thru visual editor when you need to change entire div's code. Sliders are turning out to be a bit tricky to personalize. Recommendations to others considering the product Definitely please add the ability for web ...

Best Personalizaton Service in the Market!

What do you like best? Ease of use, the easy implementation, the large variety of features available, the segmentation capabilities, the reporting, the available integrations for deeper analytics, basically everything because Evergage is AWESOME! What do you dislike? Honestly, there isn't anything I dislike at this time. Recommendations to others considering the product Get Evergage now! It'll be a game changer for your company! What business problems are you solving with the product? ...

Would recommend Evergage to anyone wanting to quickly implement A/B tests

What do you like best? - Customer service is hands down the best customer service around. Quick responses (usually within 2 hours and they always go above and beyond to help resolve issues or help build tricky campaigns - Ability to implement A/B tests and product changes WITHOUT needing to incorporate development - Analytics and the ability to track clicks and page views. WAY better than Google Analytics. We can track things on both the user and account level What do you dislike? - ...

Evergage - A Complex and Wonderful Platform

What do you like best? I love the flexibility to do different things on our site and in our product. We test popups all the time, use EG for guides, walkthroughs and callouts and track it all in the product! Also important to note that with a product so complex, you need good support. EG has that in spades. Their Customer Success team and Tech Support staff are prompt, knowledgeable, and understand business goals. What do you dislike? the WYSIWYG needs work. They are continuously ...

Evergage User for 3 years

What do you like best? Evergage provides strong abilities to segment users and accounts for a roll up reporting view. The in app messaging is very customizable and allows for robust engagement tracking. What do you dislike? The UX is a bit clumsy and isn't seamless. Additionally, the engagement metrics are valuable, but in some cases you only get summary data without the ability to drill down. What business problems are you solving with the product? What benefits have you realized? 1. ...