Evergage Reviews in May 2025: User Ratings, Pros & Cons

Great solution! Even better customer service!

What do you like best? Very easy to integrate and use with an existing CMS. The ease of use enabled us to hit the ground running, find low hanging fruit and incrementally scale from there. Additionally, I find once the contract is signed with a supplier, all of a sudden it is harder and harder to reach customer service or your account manager. This is not the case with Evergage, they are always there to support and help in any way possible. Another plus is that Evergage also allows us to ...

Powerful CDP with a wonderfully helpful team

What do you like best? Evergage is a robust tool. Firstly, I was impressed by Evergage's onboarding optional training program set up so new users can learn how to user their tools, use cases, and practice building out campaigns. I also find their documentation helpful with concrete examples and step by step technical walk throughs, often with screen shots. Their tools are fairly quick to learn and easy to use once implementation and data mappings are complete. Building and testing a ...

Great for A/B testing and great customer support

What do you like best? The ability to implement strategies and hypotheses through A/B testing. Also, Evergage customer account exec / customer support has been educational and great in helping to implement campaigns What do you dislike? There is a lot to learn on Evergage and there are a lot of tools to use. It can be overwhelming What problems are you solving with the product? What benefits have you realized? Better understand our customers and trying to personalize customer's experiences

Awesome platform

What do you like best? I love how it's instant. No waiting, no deployment. Also just as easy to "turn back". So in general. On/Off with the ease of a button. What do you dislike? Not enough bi-lingual options for multi-website Recommendations to others considering the product: Take it, you won't regret it What problems are you solving with the product? What benefits have you realized? Quick fixes, up-sells, a/b testing

Helpful Tool for Targeting Segments of Customers

What do you like best? It's incredibly powerful for tracking customer behaviors on our community site as well as being able to target messages to segments of customers. What do you dislike? User interface needs work and it's difficult to work with if you aren't a developer.. . Recommendations to others considering the product: If you are evaluating several products, have them demo how to create a campaign from scratch. What problems are you solving with the product? What benefits have ...

Evergage is game changing

What do you like best? Evergage has an incredible support team that is always available to help work through campaign ideation and implementation. The machine learning capabilities have enormous potential to deliver 1:1 content recommendations across our site enabling us to deliver a truly personalized experience for each visitor. What do you dislike? There is a bit of a steep learning curve involved because the software has so much functionality built into it that it can take some time ...

Excellent Personalization tool

What do you like best? The ability to target specific segments with personalized content and campaigns easily and without any development effort required. What do you dislike? The tool comes with so much functionality it can be a struggle to try and do and use it to the max with a smaller team. What business problems are you solving with the product? What benefits have you realized? Personalisation and A|B testing.

Endless Potential

What do you like best? I love how agile of an organization they are and how creativity they meet the customers needs. What do you dislike? Some of the UX can be confusing at first but they are constantly iterating and making improvements. What business problems are you solving with the product? What benefits have you realized? Customer engagement and lead generation. We have been able to turn our website into a lead machine. ROI so far is incredible.

Powerful with simple user interface

What do you like best? The ability to be very granular in all our campaigns, and the super support of the Everage success team - they are really passionate about the software and it shows in their commitment to their clients' successes. What do you dislike? I'd like to be able to see the reporting/data in a way that quicker and easier to understand Recommendations to others considering the product Its constantly evolving and improving to try to be the one stop shop for personalization ...

Web Producer Review CIEE

What do you like best? The mere fact that we are able to connect more accurately with our customer base through the platform on an analytical event. What do you dislike? The Visual editor has the hardest time editing content most times. Recommendations to others considering the product have fun and truly experiment. Ask a ton of questions and make the most of your on boarding. What business problems are you solving with the product? What benefits have you realized? Analytical ...