Evergage Reviews in May 2025: User Ratings, Pros & Cons

Evergage is second to none for CDP vendors

What do you like best? Definitely the customer support. Their CS team is amazing and always super helpful with any issues that arise. A powerful platform and intuitive to pick up. Useful for anyone needing an ABM web personalization tool or any Ecommerce. What do you dislike? There are some issues with the UI. While it is intuitive to pick up there can be some confusing things with where things are when pulling statistics on a campaign but definitely a minor issue when looking at the ...

Great flexible system for fast and easy improvement of customer experience

What do you like best? Good, clear and simple interface, changes made are instantly visible. What do you dislike? It took some time to understand how recipies work and how you can use them to trigger content. What problems are you solving with the product? What benefits have you realized? We improved conversion through personalized product recommendations based on AI.

UI Designer

What do you like best? I like how easily the application can be integrated into and existing infrastructure. What do you dislike? The in browser editor and be a little difficult to work with. What problems are you solving with the product? What benefits have you realized? Creating unique more personalized user experiences.

Evergage: a true business partner that helps you achieve, if not exceed, your goals.

What do you like best? They are a true partner, they have become a part of the team, understand our business and KPIs and often, proactively recommend out of the box ideas to help us achieve our goals. What do you dislike? The way our contract is structured, we can only run two tests concurrently. What problems are you solving with the product? What benefits have you realized? Evergage has allowed us to serve up more relevant content and experiences to users on our digital platforms that ...

Great ROI from Evergage

What do you like best? Evergage takes complicated features and makes them easy to administer. We had our user segments set up in less than a month, and geotargeting took minutes. This ease of use translates into effective campaigns and happier customers. What do you dislike? What's to dislike? If anything, and I know it's a tall order, we would like to get customer data when they visit websites that we don't own, so that they can be in a segment on their first visit. Something similar to ...

Exceptional support and customer service behind a really powerful tool

What do you like best? Gives us the opportunity to test different elements on the site, see results and then decide whether or not we want to build permanent features with our tech team. Visual Editor also a great tool. What do you dislike? User interface (Dashboard could use some love. Specially the navigation and UX. Recommendations to others considering the product: It can be confusing at first, but documentation is really good, and support is fantastic. What problems are you solving ...

Good Mid-Range Platform

What do you like best? Easy to put together customer segments based on a variety of attributes and actions. What do you dislike? The reporting isn’t totally trustworthy. I’ve seen inconsistencies when comparing to internal numbers. What problems are you solving with the product? What benefits have you realized? It’s basically holding our website together at this point.

Great tool to implement A/B testing and amazing customer support

What do you like best? The ability to implement strategies and hypotheses, including a dedicated resource to help build and publish campaigns What do you dislike? Evergage has many tools and features which can be overwhelming. There is so much you can do, but you have to proactively educate yourself in order to utilize the tool to the best of its ability Recommendations to others considering the product: Ensure you have ideas and strategies as you plan out campaigns so that you have a ...

Review for Evergage

What do you like best? Ease of real-time personalization to analyze if a certain solution or UX update really is worth investing time and money in What do you dislike? Support can be a little better at times. What problems are you solving with the product? What benefits have you realized? Quick personalization of Business UX suggestions, and can quicly analyze if its worth the investment.

Very good overall experience

What do you like best? Flexibility, fit for purpose, out-of-the-box solutions, account management, user interface What do you dislike? Could talk to our other marketing tools more efficiently; this is down to us too to integrate. Recommendations to others considering the product: Evergage can offer a long-lasting solution for web personalisation and real-time marketing What problems are you solving with the product? What benefits have you realized? Web personalisation and real-time ...