Evergage Reviews in June 2026: User Ratings, Pros & Cons

Driving 1:1 Personalization through Evergage improved Conversion, Avg Order Value & Revenue

What do you like best? Powerful yet easy to use platform Customer Service - Willingness of Evergage's Client team to go above & beyond Deep 1:1 customer insights Personalization across channels - Online & Email Machine Learning Recommendation Engine Pro activeness of Client Success team to recommend new campaigns What do you dislike? So far so good. The slight issue that I had was around changing the Product Offering but that has since been sorted Recommendations to others ...

Amazing software with endless possibilities

What do you like best? I like how easy Evergage is to set up and start using. The onboarding time is short and they are constantly updating their product to better serve their customers. My account lead is incredibly helpful and they are always willing to help set up campaigns and give ideas on how to optimize. What do you dislike? Sometimes I find the visual editor frustrating to use, but it's still a great feature! Recommendations to others considering the product Evergage is a great ...

Powerful tool with great potential for personalized web experiences

What do you like best? Evergage provides a powerful tool to personalize web experiences based on user behavior or other criteria defined by your marketing strategy. The ability to create site wide as well as geo-location or product interest type campaigns is fantastic. What do you dislike? The learning curve is a bit steep and the setup of individual display campaigns sometimes requires writing HTML, specifically with campaigns that replace content on your site. Evergage documentation is ...

We like Evergage!

What do you like best? I like how they have training available - often, for new users. The product is great as well. What do you dislike? It's a bit of a learning curve to get up to speed - however, I haven't invested as much time as I should have AND there is that training that is available! Recommendations to others considering the product Go for it. Just make sure you have a clear understanding of how you want to use it, invest the time in making sure it is properly rolled out and ...

A powerful, intuitive tool to drive the performance of your website

What do you like best? At a product-level, Evergage allows us to create personalized experiences on our corporate website based on who the visitor is (e.g. company, industry, company size, geographic location, etc. as well as what they do on our site (e.g. start but don't complete form fill out, view a specific page, watch a video, etc.. We initially were only looking for visitor profile, but once we started using the platform we quickly found that the behavior targeting is a powerful tool ...

Fairly simple to use, great intel on usage of our software

What do you like best? Great ability to understand what users are doing with our software, can get very granular in terms of pages viewed, actions taken, etc. Also very beneficial to add in-app messaging such as feature updates, instructions, welcome messages, and more. What do you dislike? some of the CSS doesn't mesh with our own application CSS, so that makes it more clunky to work with. It's more an issue on our end but I wish there was a better way to make sure they worked together. ...

Very useful, powerful, must have tool

What do you like best? The people behind the app. Always super nice, and willing to help. I am also very pleased with the ease of use and alerting. Ease of use is important, because we have various teams using Evergage. With it being easy to onboard, our staff is able to get the most out of the data quickly. Alerting is another very useful feature. For example, we setup alerts when customer usage drops. Not just all customers, but each customer specifically. This in turn allows our ...

We get great information from Evergage, and use it to deliver targeted messaging to specific users.

What do you like best? Reporting on user behavior is top notch. What do you dislike? Nothing. It is complex, so a steep learning curve to do really good work, but I wouldn't expect anything else. Recommendations to others considering the product Learn as much as possible about how to use it. What business problems are you solving with the product? What benefits have you realized? Timely account-related notifications related to renewals, account expirations, and more.

Great software to drive more engagement

What do you like best? How fast and easy it is to create and target a message. 50% of our web conversions were the result of Evergage messages in 2015! What do you dislike? Not much. We were an early users so there were some kinks, but they are way past that now Recommendations to others considering the product Just buy it What business problems are you solving with the product? What benefits have you realized? Increasing relevance and engagement on our web site. Better targeting. More ...

Very impressed with Evergage and its team

What do you like best? The people and the thought that has gone into its product. What do you dislike? Would like to get access to the detailed campaign data via api and csv Recommendations to others considering the product If you are data driven, have a test What business problems are you solving with the product? What benefits have you realized? Inbound campaign management and real time marketing