Evergage Reviews in May 2025: User Ratings, Pros & Cons

Evergage Review

What do you like best? Easy to setup and can avoid development headache. What do you dislike? Sometimes it duplicates some static contents lik images. What business problems are you solving with the product? What benefits have you realized? Recommedations are completely handled by evergage.

Strong tool, but very overwhelming

What do you like best? The tool is insanely powerful, some amazing personalization can be done because of it and the opportunities are endless. What do you dislike? The UI is EXTREMELY hard to use, the tool is overwhelming in it's capabilities and none of it is user intuitive. What business problems are you solving with the product? What benefits have you realized? We're using it as a tool to A/B test, so it's letting us rapid release things and watch their effect. By using Evergage ...

We're doing great things with this product

What do you like best? Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and configurations that many analytics systems simply replicate. While many people will not have the demanding requirements that I have for Evergage, I really have put it through the paces and pushed the support team to get ...

Evergage is a fantastic partner, offering a stellar product

What do you like best? The team at Evergage is responsive and the tools and product offered are top of the line. What do you dislike? We hope for great new features in the future and have no negative feedback. Recommendations to others considering the product We are excited to see the great things on the product roadmap and recommend Evergage to anyone that loves collaborative partners. What business problems are you solving with the product? What benefits have you realized? Evergage ...

Evergage is great to work with.

What do you like best? Their support team is unbelievable. It's hard not to be successful with them driving you to do well. What do you dislike? I don't have that many dislikes, to be honest. I just wish I had more time to do my testing. Recommendations to others considering the product Their support team will make sure you are successful. What business problems are you solving with the product? What benefits have you realized? A/B testing.

Evergage training is consistent and knowledgeable

What do you like best? The training happens consistently and they're frequent able to answer technical questions on calls without having to ask other colleagues. What do you dislike? The integrations weren't explained in full detail on sales calls and they seem to require substantially more effort than first put forward. Recommendations to others considering the product Talk fully through the steps needed to implement any third party systems. What business problems are you solving with ...

Fantastic platform with all sorts of features

What do you like best? I really like all the features the platform has to offer, we have had evergage for about 2 months now and have not even begun to scratch the surface on what this tool can offer. What do you dislike? While the platform is easy to navigate it can sometimes be confusing, especially when the support pages are on 2 different websites. If you google a question it will link to their old support site, some of the support documents are outdated even if they are only a few ...

Driving 1:1 Personalization through Evergage improved Conversion, Avg Order Value & Revenue

What do you like best? Powerful yet easy to use platform Customer Service - Willingness of Evergage's Client team to go above & beyond Deep 1:1 customer insights Personalization across channels - Online & Email Machine Learning Recommendation Engine Pro activeness of Client Success team to recommend new campaigns What do you dislike? So far so good. The slight issue that I had was around changing the Product Offering but that has since been sorted Recommendations to others ...

Evergage is a great tool for personalizing customer experience

What do you like best? The client engagement team who help us implement campaigns. Very thorough process, smart people who think through solution before implementing. What do you dislike? the self-service interface could be easier to use and customize treatments. i don't have a very technical team so this has been somewhat of a challenge. Recommendations to others considering the product Know what you want to get from the software, have a few use cases you can give to the evergage team ...

Great product

What do you like best? I have utilized Evergage to help serve up a relevant lightbox to capture email addresses for new customers only. This campaign helps us gain customer leads, and filters through potential existing customers who would be purchasing without the incentive coupon attached to the campaign. My colleague's use this to help serve a better experience to our customers on our website, which has lead to more efficient campaigns overall. What do you dislike? It would be nice to ...