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EV Service Manager - Service Desk Software

EV Service Manager Reviews in July 2026: User Ratings, Pros & Cons

Efficiently manage customer support with ease.

3.9

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EV Service Manager offers custom pricing plan

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EV Service Manager Reviews & Ratings

3.9

Very Good

Based on 84 ratings & 82 reviews

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Rating Distribution

Excellent

(34)

Very Good

(33)

Good

(8)

Poor

(5)

Terrible

(2)

Spotsaas Editor’s POV

EV Service Manager provides a comprehensive solution for managing customer support, integrating ticket management with real-time sales data. Its robust features make it suitable for organizations looking to enhance their customer service capabilities.Read more

EV Service Manager pros and cons

  • Integrated ticket management

  • Real-time sales data linking

  • Knowledge base access

  • User-friendly interface

  • Complex setup process

  • May require extensive training

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Showing 81-82 out of 82

AI

Administrator in Insurance

03/26/15

5 out of 5

The perfect mix of reliability, scalability and expertise in IT Service Management

What do you like best? During last years the system has proved to be extremely adaptable to our needs. We started with the implementation of small and simple workflow for Incident and Service Request management. Over time, we have enriched functions in complete autonomy. The codeless philosophy of the product, combined with the ease of testing in sandbox environment, makes it possible to enhance the process with a day-by-day approach. It is also important to emphasize the ...

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RJ

Russel J

03/19/15

4.5 out of 5

From Service Desk to Service Management

What do you like best? Platform offers full suite of capabilities designed to increase service management capabilities across the ITIL spectrum. The ability to not only see information in a more meaningful way but also EV offers the abilitiy to proactively take measures to increase our IT effectiveness & response to our key business stakeholders. Most users enjoy the collaboration tools and the ability to track all the details around change management. What do you dislike? On prem ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].