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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 781-790 out of 891

AU

Anonymous User

10/24/17

5 out of 5

"Epic in hospital"

What do you like best about Epic? Versatility between users (It would be a HIPPA violation to upload an image of my epic account) What do you dislike about Epic? Difficult to utilize all functions of epic during a busy nursing shift. All functions should be easier to utilizes with less clicks What problems is Epic solving and how is that benefiting you? Faster and more thorough charting

JT

Jayonna T

10/24/17

5 out of 5

"Good thing about epic"

What do you like best about Epic? Not confusing, can easily find what you're looking for What do you dislike about Epic? not an updated system, which is bad but good at the same time What problems is Epic solving and how is that benefiting you? I only use Epic when dealing with patient billing and seeing what products and services they were offered. Where he/she or the doctor may have faltered with payments, etc.

AU

Anonymous User

10/24/17

5 out of 5

"Great EHR company"

What do you like best about Epic? It’s very easy to use and understand. Able to use different functionalities from emergency room, OR, pharmacy to research. Able to keep all patients records in one place. Provides clear data What do you dislike about Epic? There’s a lot of ways to find one thing which can get pretty exhausting. There isn’t much I don’t like about it - sometimes the color schemes aren’t the best but overal not a lot of negative What problems is Epic solving and how is that ...

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DD

Daya D

10/24/17

5 out of 5

"Great product"

What do you like best about Epic? This software does a great job with integrating patient information and access to patient records. In addition there is great value in collaboration with other physicians and health care professionals to improve patient care. What do you dislike about Epic? This software takes a bit of time to learn and master. There is a bit of a learning curve. In addition the input functions could be improved. The software could be more intuitive. Recommendations to ...

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AU

Anonymous User

10/24/17

4.5 out of 5

"User friendly compared to other systems"

What do you like best about Epic? I've used other medical charting systems and this one is far superior. A lot less extra unnecessary stuff. What do you dislike about Epic? Sometimes it's a little repetitive, and inputting new orders can be a little difficult. What problems is Epic solving and how is that benefiting you? Documentation of assessments, med administration, progress notes.

AU

Anonymous User

10/24/17

4.5 out of 5

"Can't do without it!"

What do you like best about Epic? The functionality and UI and how it seamlessly integrates every piece of information. What do you dislike about Epic? Crash rate is high, and the UI could be cleaner. What problems is Epic solving and how is that benefiting you? Patient EMRs for easy data access and management - benefits are data accessibility, ease of extraction for analysis and maintaining a centralized system/repository with patient data that is secure and comprehensive.

AU

Anonymous User

10/24/17

4.5 out of 5

"Epic"

What do you like best about Epic? Ability to integrate credit card framework What do you dislike about Epic? Difficulty in linking multiple transaction divisions Recommendations to others considering Epic: Great partner as industry leader in the EMR category. What problems is Epic solving and how is that benefiting you? Increased efficiency with patient throughout

SS

Sara S

10/24/17

4.5 out of 5

"Excellent Customizable Product for Small to Medium Sized Community Hospitals "

What do you like best about Epic? Epic allows for a lot of customized write ins as well as multiple drop down or multi select options when using it for documentation. It can be used for inpatient, outpatient, and home health documentation. Documents can be read from multiple disciplines and easily accessible. What do you dislike about Epic? Sometimes, it is difficult to print items. It also can get difficult to update items, especially seperate items such as G-codes. It will clock in every ...

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AU

Anonymous User

10/20/17

3.5 out of 5

"EPIC could be better"

What do you like best about Epic? EPIC easily exports to my other platforms. What do you dislike about Epic? It is too rigid when compiling lists of information. If I need to do an if/when to show multiple dates for a single person it cannot be done. What problems is Epic solving and how is that benefiting you? Exporting to other platforms cut our time in half.

RT

Rosanna T

10/20/17

3 out of 5

"Epic"

What do you like best about Epic? I used Epic for my health care notes documenting. I really like the smart phrases, where you can create dot phrases of commonly used notes. Instead of typing the long note, you can now type the short dot phrase. The pre populated templates save a lot of time when charting. I like the toolbox function as well bc it allows easy ability to upload patient surveys. What do you dislike about Epic? There thing I dislike is that it doesn’t organize patient ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].