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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 771-780 out of 891

AU

Anonymous User

10/24/17

3.5 out of 5

"Mileage May Vary"

What do you like best about Epic? Eliminating several different systems to have one solution What do you dislike about Epic? Not as easy to change templates as we would like What problems is Epic solving and how is that benefiting you? Electronic medical records are an improvement over what we previously had

AU

Anonymous User

10/24/17

2.5 out of 5

"Epic"

What do you like best about Epic? The ability to personalize and create tools to make your work efficient is endless (smart phrases, dot phrases, etc.). There is multiple ways you can add favorites, build things, and make it work for you; however, you have to be saavy enough to do so. A lot of bigger builds require IT help as well, or Epic to change things which the latter will basically never happen. What do you dislike about Epic? The user interface is absolutely insane. A button that ...

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AU

Anonymous User

10/24/17

4.5 out of 5

"EPIC is epic"

What do you like best about Epic? I like the ease of use of Epic once you have received the training. I ended up being and Epic proctor, so I got to know the product and what it could do. What do you dislike about Epic? There is nothing really to "not like" once you understand and train with Epic. Recommendations to others considering Epic: Epic is a very in-depth software that should meet a large medical organizations needs. There are many levels and you need to ensure that your staff have ...

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AU

Anonymous User

10/24/17

3.5 out of 5

"Epic"

What do you like best about Epic? The program is simple. You can find what you need to from the patients chart. What do you dislike about Epic? I dislike the amount of time it takes to print the documents in the patients chart. You have to input basic info over and over again every time you print a document. What problems is Epic solving and how is that benefiting you? I am printing patient information for the doctor so that there will be quality care. Epic should be the software system for ...

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AU

Anonymous User

10/24/17

2.5 out of 5

"Great tool"

What do you like best about Epic? Awesome integration with top vendors in RTLS What do you dislike about Epic? Not always user friendly but very good overall Recommendations to others considering Epic: There are lots of great tools on the market but this is one of the best What problems is Epic solving and how is that benefiting you? Helps our clients with patient engagememt

AU

Anonymous User

10/24/17

4.5 out of 5

"Great integrated system"

What do you like best about Epic? Brings all modalities and services to one location and offers a great interface for both the medical staff and patient What do you dislike about Epic? Very robust and has a lot of options for custom build. The options are endless which can leave a user lost. Recommendations to others considering Epic: Great tool and great support. What problems is Epic solving and how is that benefiting you? Provides a one stop shop for all health care needs. They are on ...

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AU

Anonymous User

10/24/17

3 out of 5

"Great"

What do you like best about Epic? I like that you are able to change functions What do you dislike about Epic? It often freezes which decreases productivity Recommendations to others considering Epic: Set up effectively What problems is Epic solving and how is that benefiting you? EHR

AU

Anonymous User

10/24/17

4 out of 5

"Review of Epic - Painless transition to online medical records"

What do you like best about Epic? EPIC has made the transition to an online medical charting system as painless as it could be. It's ability to include everything in the chart in one place is unparalleled. By clicking on different tabs, you can navigate through the record to see what you need quickly. The search tool is my favorite; I can search for a word or phrase and be taken there, even if it's on a scanned piece of paper. What do you dislike about Epic? As with anything, EPIC takes ...

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AU

Anonymous User

10/24/17

4 out of 5

"Extensive range of services and good product"

What do you like best about Epic? Extensive range of services and solutions. The company’s key software products include eHealth, clinical, access software, and other hospital-related software for administrative purposes and patient-related activities. What do you dislike about Epic? Since Epic is a closed platform, we found it challenging and costly to interconnect with the clinical and billing software of other companies. What problems is Epic solving and how is that benefiting you? Epic ...

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AU

Anonymous User

10/24/17

5 out of 5

"Easy breezy Epic "

What do you like best about Epic? streamlined, easy to find information, labs, documents, etc What do you dislike about Epic? I can't think of any issues with Epic. Sometimes but rarely does an issue pop up so we contact support and they fix it asap. Recommendations to others considering Epic: You can do anything and find anything the Epic system. They catered Epic to our pharmacy world and I love it! What problems is Epic solving and how is that benefiting you? communication within the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].