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Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 761-770 out of 891

AU

Anonymous User

10/25/17

5 out of 5

"Facilitates clinical research "

What do you like best about Epic? The more you use it, the more familiar you become with the software. It's pretty simple to navigate the interface and find any information that you need. I like that I can easily self-audit my research by checking the on/off-study notes. Screening for patients and creating reports is also very convenient and makes the process move more smoothly. What do you dislike about Epic? I don't have any dislikes. I know that the software doesn't quite work on iPads, ...

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AE

Ashley E

10/25/17

4 out of 5

"Epic user"

What do you like best about Epic? It is easy to navigate and has many tabs to organize information and make it easily accessible for the end-user I also like the fact that you can make appointments using the system and also look up lab results and Other imaging What do you dislike about Epic? I wish that epic had different color coding for all of the different tabs that are included in the software that way I could easily differentiate the tabs and not easily miss a tab or a point of ...

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AU

Anonymous User

10/25/17

4 out of 5

"Improving data accessibility "

What do you like best about Epic? Easygoing emr experience Patient friendly portalimprovin What do you dislike about Epic? Sometimes confusing Cost of set up and maintenance Recommendations to others considering Epic: Good ehr software Very standardized reports What problems is Epic solving and how is that benefiting you? Easy sign off by physicians assistant and nurse practitioner E messages between providers is easier now

LM

Lauretta M

10/25/17

3.5 out of 5

"My use of EPIC"

What do you like best about Epic? The east to access all aspects of the patient What do you dislike about Epic? It has too many redundant steps for the users Recommendations to others considering Epic: There must be patience in switching over to the new software. Can be frustrating What problems is Epic solving and how is that benefiting you? Healthcare EMR and scheduling appointments

AV

Alisha V

10/25/17

4.5 out of 5

"User friendly and dynamic"

What do you like best about Epic? I love the sticky note feature that allows you to communicate more urgent updates about a patient that will show as soon as the physician opens the patient chart. I also love how user friendly it is and allows you to customize what information you want to see about a patient right on your schedule vs having to click on each chart to get quick info (eg. DOB, MRN, PCP) I What do you dislike about Epic? Switching schedules between departments is not as smooth ...

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AU

Anonymous User

10/25/17

2.5 out of 5

"EPIC is sometimes EPIC"

What do you like best about Epic? EPIC is user friendly and easy to navigate. What do you dislike about Epic? How often we have outages and when it is not working properly. What problems is Epic solving and how is that benefiting you? Day to day clinic

TD

Teresa D

10/25/17

5 out of 5

"Teresa EPIC"

What do you like best about Epic? EPIC is a one stop shop and very user friendly. Being able to see all visit information, billing information and clinical information all under the same umbrella makes managing a patients healthcare much easier. What do you dislike about Epic? If the company doesn’t purchase the whole product it doesn’t flow as easily. What problems is Epic solving and how is that benefiting you? You are able to provide clinical information to the insurance companies faster ...

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AU

Anonymous User

10/25/17

3.5 out of 5

"Works well"

What do you like best about Epic? Great as an EMAR and makes reviewing labs and provider notes easy. What do you dislike about Epic? Need to have a better way of adding vitals and medications used from another program (such as software used during procedures) What problems is Epic solving and how is that benefiting you? Tracking patient data over inpatient and outpatient care.

AU

Anonymous User

10/25/17

5 out of 5

"Epic"

What do you like best about Epic? Easy to navigate between patients and customizable What do you dislike about Epic? System lagging or down time frequently happening Recommendations to others considering Epic: None What problems is Epic solving and how is that benefiting you? Searching for patients to be research study eligible using reports

AU

Anonymous User

10/24/17

4.5 out of 5

"One of the top EMRs in the business"

What do you like best about Epic? Ease of use, access across multiple hospital systems, comprehensive importing of medical records from other sites. What do you dislike about Epic? Redundancy in functions sometimes makes accessing certain information slightly more difficult. Recommendations to others considering Epic: Users who are less familiar with EMR may find using epic daunting, but overall it is one of the top few EMRs in the health care field. Other EMRs that you may consider include ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].