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Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 751-760 out of 891

AU

Anonymous User

10/27/17

4.5 out of 5

"Good for small practices, but great for larger ones"

What do you like best about Epic? Epic is a great healthcare system for large healthcare systems. It learns to anticipate preferences and arranged everything nicely to work off of a neat dashboard interface. What do you dislike about Epic? Epic can be used for smaller healthcare systems, but it seems to be better designed for larger ones. It can integrate up to 50 specialties, so to get the most value, it’s best for bigger systems. Other than that it works well. Recommendations to others ...

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JG

Jessie G

10/26/17

5 out of 5

"User friendly documentation "

What do you like best about Epic? Look-documentation is a huge part of Healthcare today. Epic helps Ease some of that load. User friendly, customizable per faculty, and ability to add and remove features based on your facility’s needs. What do you dislike about Epic? Design features, more assistance when documenting, better screen setup Recommendations to others considering Epic: Great system for clear documentation across the board What problems is Epic solving and how is that benefiting ...

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AU

Anonymous User

10/26/17

5 out of 5

"Do Everything in Epic"

What do you like best about Epic? I loved using epic. You can use it to chart, as a bed planning software and a charges software. No need for 3 or 4 systems when you can do it all in one! What do you dislike about Epic? There does seem to be a learning curve when switching over, but once you learn Epic it is much easier. Recommendations to others considering Epic: Definitely consider Epic. Out of all EMRs this is the most comprehensive one I've found yet. What problems is Epic solving and ...

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AU

Anonymous User

10/26/17

5 out of 5

"Epic Review"

What do you like best about Epic? Epic is very flexible and can meet individual and institutional needs of a company What do you dislike about Epic? Epic does a great job meeting the needs of its customers, however, at a monetary cost that should be evaluated by a company considering Epic. What problems is Epic solving and how is that benefiting you? We are solving EHR and Electronic prescribing problems with Epic.. It is user friendly for our providers and pharmacists alike

AU

Anonymous User

10/26/17

5 out of 5

"It's good"

What do you like best about Epic? Ability to see info on patient on one screen What do you dislike about Epic? Not intuitive from the start. Takes time Recommendations to others considering Epic: Do it. It's the best out there. What problems is Epic solving and how is that benefiting you? Contact info for patients

AU

Anonymous User

10/26/17

4 out of 5

"Senior Medical Secretary: surgical scheduling, charge entry, patient tracking, appointments, phones,"

What do you like best about Epic? I like EMR's. I think identifiers are key to providing good care. It is also good that so many sources merge together to provide the best possible care. Excellent for surgical scheduling. What do you dislike about Epic? There are entirely too many clicks to maneuver quickly. Our Epic system is designed primarily for inpatient hospital, emergency rooms and doctor use. As an admin, I found ECW much better for scheduling outpatient appointments. At times, it ...

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AU

Anonymous User

10/26/17

4 out of 5

"My favorite emr so far"

What do you like best about Epic? I like the worklist and all the ways to communicate to the rest of the hospital from within epic, my old emr didn't have that! What do you dislike about Epic? I can't add patient specific things to the worklist, just general tasks. What problems is Epic solving and how is that benefiting you? It is a complete emr that has helped the hospital become more organized

PB

Pamela B

10/26/17

4.5 out of 5

"Epic in healthcare"

What do you like best about Epic? Ease of use and the ability to complete the same task in multiple ways. What do you dislike about Epic? Once in a while there are some minor connectivity issues What problems is Epic solving and how is that benefiting you? It improves continuity of patient care

AU

Anonymous User

10/26/17

3.5 out of 5

"EMR for a multi hospital system"

What do you like best about Epic? Intraoperability across multiple facilities. What do you dislike about Epic? The company dictates the training process. Recommendations to others considering Epic: Be cautious about how much customization you want to implement at first. If part of a multi hospital system, agreeing to flowsheet changes can be challenging since they will be shared across all hospitals. Changes are slow to happen. Upgrades seem to happen monthly where there is a downtime ...

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AC

Amy C

10/26/17

4 out of 5

"Epic, easy to use. "

What do you like best about Epic? Epic is user friendly and easy on the eyes. Links that are clickable are obvious and the flow is really easy to follow. What do you dislike about Epic? The monthly downtime we have for upgrades What problems is Epic solving and how is that benefiting you? In the healthcare system it is great to have one record for a patient, it makes for a better patient experience.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].