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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 731-740 out of 891

AU

Anonymous User

11/08/17

5 out of 5

"Epic review"

What do you like best about Epic? Easy to navigate. Not many windows to open to access infirmation What do you dislike about Epic? System glitches and downtime during my patient care times Recommendations to others considering Epic: It's easy to use What problems is Epic solving and how is that benefiting you? Efficient patient charting and personal chart viewing

JA

Jasmine A

11/08/17

5 out of 5

"Epic System Review "

What do you like best about Epic? Epic is extremely easy to navigate through, and the tutorials are really helpful. What do you dislike about Epic? There were a few times that it would have technical difficulties or the system would be down. Recommendations to others considering Epic: Epic is becoming the leading system to use for lots of major healthcare corporations. What problems is Epic solving and how is that benefiting you? Epic keeps patient records and confidential information ...

Read more

AU

Anonymous User

11/08/17

3.5 out of 5

"Epic is pretty Epic"

What do you like best about Epic? I like how easy it is to search schedules, how secure it is, and how its easy to use once you get used to it. What do you dislike about Epic? It had a rather steep learning curve. It also has a lot of functions that I still don't have a solid grasp on. I've got some settings saved that I can't remember how to set up when others ask me. Recommendations to others considering Epic: Take time to learn about the whole program before settling into patterns of ...

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MT

Mariana t

11/07/17

5 out of 5

"Epic software "

What do you like best about Epic? Epic is very useful for workers who deal with appointments. What I like best about epic is the level of professionalism we can offer our patients with this program. The way that appointments are being scheduled makes it easy for both the worker and the patient. You can access the name of a doctor in no time as well as patient information. It is very helpful to precisely see time and dates that one will be scheduled for. What I also like best is that you are ...

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AU

Anonymous User

10/31/17

3.5 out of 5

"Easy to use but could be better"

What do you like best about Epic? You can message providers using EPIC. Tabs make it easy to read. What do you dislike about Epic? Confusing when sending a chart, what does that actually mean? What does the provider see? Also, organizing and finding where staff messages are...can be confusing to find your sent messages. What problems is Epic solving and how is that benefiting you? Better continuity of care for patients!

MK

Mehvish K

10/31/17

4 out of 5

"Epic"

What do you like best about Epic? Easy to use. Flexible and easy format. User friendly What do you dislike about Epic? Can't open more that 3 patient tabs. Cant change background color What problems is Epic solving and how is that benefiting you? Patient care

JB

Jason B

10/31/17

4.5 out of 5

"My Experience with Epic"

What do you like best about Epic? The amount of customization options within Epic is impressive. I like having more control over a product within our own business entity rather than requiring support from the vendor to make simple changes and apply fixes. What do you dislike about Epic? There is quite a learning curve to wrap your head around all the different systems and controls that make Epic work. The needed training classes provided by them is proof of this. Recommendations to others ...

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LD

Laura D

10/30/17

5 out of 5

"The best EMR I've used. "

What do you like best about Epic? Epic is intuitive, loads fairly quickly, is easy to learn and easy to use. After becoming proficient in this software, you will continue finding new features that speed your work flow and make you more and more efficient. What do you dislike about Epic? The newest update changed the default colors and fonts, things are a bit more difficult to read now, but personalizing your settings can remedy this. Recommendations to others considering Epic: learn the ...

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AU

Anonymous User

10/30/17

2.5 out of 5

"Not user friendly."

What do you like best about Epic? All the smartphrases and shortcuts make writing reports more efficient. What do you dislike about Epic? Small icons and no confirmation messages when a visit is signed or a message sent. What problems is Epic solving and how is that benefiting you? Logging clinical sessions. Helps having a schedule for tracking and organization.

CW

Christopher W

10/30/17

5 out of 5

"Excellent product"

What do you like best about Epic? Integration of medical records and ease of use What do you dislike about Epic? Waiting for the deployment of the product at my current job What problems is Epic solving and how is that benefiting you? Coordination of care

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].