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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 701-710 out of 891

AU

Anonymous User

11/29/17

5 out of 5

"Utilizing Epic for healthcare services "

What do you like best about Epic? I like that Epic is easy to navigate. Some healthcare information systems are not user friendly and not intuitive to use. Epic is easily navigable. I also really like to ability to use dot phrases in Epic. This makes my charting and work life so much easier and faster to be able to utilize pre-written information in my assessments/re-assessments. What do you dislike about Epic? At times it can be confusing how to exit out of a certain part of the chart. ...

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AU

Anonymous User

11/28/17

3.5 out of 5

"Epic is great "

What do you like best about Epic? Easy to navigate and everything I need is in one place What do you dislike about Epic? I didn’t really find anything I did not like What problems is Epic solving and how is that benefiting you? Continuity of care in medical care

MV

Michael V

11/28/17

4.5 out of 5

"Great EMR"

What do you like best about Epic? Efficiently, customization, support, functionality What do you dislike about Epic? A little less intuitive to use but easy once you learn your way around. What problems is Epic solving and how is that benefiting you? Charting appropriately in medical record.

AU

Anonymous User

11/28/17

4.5 out of 5

"Meets Prelude Registration needs"

What do you like best about Epic? The registration flow is customizable and contains many options for workflows, requirements, visual indicators, access points, etc. What do you dislike about Epic? There are limitations to customization and it's a lot to learn per application. Recommendations to others considering Epic: Each product integrates with the other workflows. Be sure to get experienced analysts if going live on epic. (vs hiring all new staff) What problems is Epic solving and how ...

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PT

Paul Thomas S

11/27/17

2.5 out of 5

"works well"

What do you like best about Epic? I enjoy the simple interface and customizable skins What do you dislike about Epic? I don't like the basicness of the message box, and the occasional updates that slow down work flow until you adjust What problems is Epic solving and how is that benefiting you? Easily accessible and notateable charts for coordinated care

AU

Anonymous User

11/27/17

3 out of 5

"Works but not the best"

What do you like best about Epic? I like that Epic has pretty easy navigation within the system. What do you dislike about Epic? I don't like the layout and how my notes do not automatically book appointments in my schedule. What problems is Epic solving and how is that benefiting you? We used Epic for documenting. It is also used as a scheduler and a way to keep track of employee's time spent and availability.

AU

Anonymous User

11/27/17

5 out of 5

"Easy"

What do you like best about Epic? It’s very easy to navigate around the site. What do you dislike about Epic? The interface for orders could be updated. What problems is Epic solving and how is that benefiting you? None. I mainly use it for ordering procedures.

AU

Anonymous User

11/27/17

5 out of 5

"Review of Epic in Orthopaedic Surgery Practice"

What do you like best about Epic? Being able to view everything in a patient's medical record in one place is invaluable. Easy to upload attachments from outside sources as well. It is always being updated to best serve the medical community and patients alike. What do you dislike about Epic? I do not like anything about this product. What problems is Epic solving and how is that benefiting you? In using Epic for research, it becomes a simple task to do reports, schedule appointments and ...

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TM

Terry M

11/27/17

4.5 out of 5

"Epic interface (Bridges)"

What do you like best about Epic? There are many configurable options available, so most requirements can be met without custom modifications. Vendor support is good, with an assigned interface-knowledgeable person from Epic following up on any questions or problems we may have. The system runs smoothly and improvements are made every few months to keep abreast of new methods of patient care. What do you dislike about Epic? The web interface (http/https) is difficult to use. Recommendations ...

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MP

Michelle P

11/27/17

5 out of 5

"Epic is a great tool to use for a hospital system"

What do you like best about Epic? I like that there are a wide variety of functionalities you can use on Epic. What do you dislike about Epic? There are some functionalities that you are unable to use, such as creating certain queries that would benefit the department. It is sometimes hard to figure out how to use epic. It should me more user friendly. Recommendations to others considering Epic: Get any type of training you can at your organization so you can use all of the functions Epic ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].