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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 511-520 out of 891

AU

Anonymous User

04/28/18

5 out of 5

"Manager "

What do you like best about Epic? Great system great customer support great training .. epic is a great emr What do you dislike about Epic? Interface with other systems not great but software to patch work great What problems is Epic solving and how is that benefiting you? Billing and interface problems but easily resolved

AU

Anonymous User

04/27/18

4 out of 5

"Very good for patient records"

What do you like best about Epic? Its interface is quite easy to use. Much better than the previous one we were using since this is very straightforward and user-friendly. What do you dislike about Epic? There really is not anything that is so inhibiting to the user. One issue I might suggest to correct is when I try to get a large record of data, it often takes a long time. Recommendations to others considering Epic: The price is a bit expensive, but if you are working for a large health ...

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RG

Robynn G

04/26/18

4 out of 5

"EPIC Review"

What do you like best about Epic? This is a fairly user friendly program with easy to follow prompts. What do you dislike about Epic? It doesn't work as well with other programs as I would like Recommendations to others considering Epic: Spend the time on advance training to allow for the best transition results. What problems is Epic solving and how is that benefiting you? It allows for ease of sharing information through multiple campuses.

AU

Anonymous User

04/26/18

4 out of 5

"EPIC Software for EPIC patients "

What do you like best about Epic? I like the accessibility and the ability to customize the interface. For example, I can change to widescreen view or change the theme. I came in during a new update so it's hard to compare against other versions. This is my first time using an EMR, and I have to say it's pretty easy. I think anybody can learn how to use EPIC. What do you dislike about Epic? I dislike the help support. In addition, I hate that it look different depending on the size and ...

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AU

Anonymous User

04/24/18

4 out of 5

"Lots of data, well organized but can be difficult for documentation purposes"

What do you like best about Epic? Data easy to search and good categorization of results. Like the customization of tabs What do you dislike about Epic? Difficult and time burden to complete sign outs and look up vital signs What problems is Epic solving and how is that benefiting you? Use epic in day today practice of hospital medicine and patient care

AU

Anonymous User

04/20/18

4.5 out of 5

"Great charting experience!"

What do you like best about Epic? I love how easy Epic makes it to chart patient care and how easy it is to find things using the menus provided. What do you dislike about Epic? Not everything is editable. Sometimes I wish I could change the time stamps on things but it won’t let me change it. What problems is Epic solving and how is that benefiting you? Epic keeps everyone informed about what is happening with a patient and gives you many opportunities to work ahead without having to find ...

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AR

Anna R

04/18/18

5 out of 5

"using EPIC for charting"

What do you like best about Epic? I like how it is very user friendly and makes charting a lot easier. What do you dislike about Epic? The messaging through EPIC can be clearer Recommendations to others considering Epic: Get the training on EPIC before using it to learn all the shortcuts and cool things you can do. What problems is Epic solving and how is that benefiting you? Contacting patients and providing patient care. It has made it easier to highlight patients that need attention and ...

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AU

Anonymous User

04/13/18

4 out of 5

"Communuty Connect Point of View"

What do you like best about Epic? user friendly and easy to customize to fit hour needs What do you dislike about Epic? Can be difficult to close encounters and eliminate stop signs to the software’s satisfaction What problems is Epic solving and how is that benefiting you? Much easier to keep track of patients and keep their records and notes consistent across different departments

JH

Julia Hill B

04/13/18

5 out of 5

"EpicCare EMR"

What do you like best about Epic? Epic has many features and shortcuts that help you work efficiently. What do you dislike about Epic? The layout/organization can be confusing, and for my role (social work), there are many features that are not necessary. However, they are necessary for other medical roles. Recommendations to others considering Epic: It is very helpful to have training on using this program- it is not necessarily intuitive at first, but once I was trained I can find my way ...

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HP

Hiral P

04/13/18

4.5 out of 5

"Epic is Epic!"

What do you like best about Epic? Epic provides a very robust system to track patient information as well as prioritizing data security. I like the notes features in there, and as a Medical scribe I was able to track more about a patient. I also like the Patient Engagement as it allowed patients to view their info online in myCharts. What do you dislike about Epic? Sometimes the system has way to many features that I am not aware of. I wish there was an easier place to find documentation. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].