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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 421-430 out of 891

AU

Anonymous User

09/11/18

5 out of 5

"Nurse review "

What do you like best about Epic? Can type words a f a drop down menu appears which easily allows you to hit enter. Makes charting quick What do you dislike about Epic? Poor flow of tabs. Makes it difficult to find certain sections What problems is Epic solving and how is that benefiting you? None

SS

Santhy S

09/10/18

5 out of 5

"Great experience "

What do you like best about Epic? It’s easy to read and colorful. Easy manageable What do you dislike about Epic? Nothing for now it is working how it should What problems is Epic solving and how is that benefiting you? It’s clear and everything isn’t jumbled up

AU

Anonymous User

09/09/18

5 out of 5

"Excellent"

What do you like best about Epic? EPIC is the best EHR system in my experience relative to other EMR systems. What do you dislike about Epic? It can be slow at times and boggy. May need to update computers though. What problems is Epic solving and how is that benefiting you? Inter-networking communications. Great in EHR’s

AU

Anonymous User

09/06/18

3.5 out of 5

"Overall decently run system."

What do you like best about Epic? I like how comprehensive it is with all health care professionals able to document on the same patient What do you dislike about Epic? I don't like how repetitive some sections are where we have to type in information. Some values are a bit difficult to access. I also wish you could do a split screen to have multiple tabs of a patient open at once. Recommendations to others considering Epic: Ensure it has the capabilities your company needs based on how it ...

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AS

Andrea S

09/05/18

5 out of 5

"Hospital friendly"

What do you like best about Epic? It is very useful for managing hundreds of patients in an office setting. It was easy to find patients with similar disease states. What do you dislike about Epic? It is not as beneficial in caring for those in a private clinic Recommendations to others considering Epic: I think that Epic is very useful in the hospital setting; I have used both Epic and Athena Health, and find Athena Health better for clinics, and Epic better for hospitals. What problems is ...

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YF

Yasmin F

09/04/18

4 out of 5

"Team lead "

What do you like best about Epic? It was great at keeping track of charts and patient data What do you dislike about Epic? Difficult to navigate when first learning to use Recommendations to others considering Epic: Take your time learning that there is more than one way to do anything you are trying to do What problems is Epic solving and how is that benefiting you? No problem solving

AU

Anonymous User

09/04/18

4 out of 5

"Its user friendly "

What do you like best about Epic? Been using epic once joining CHOP in 2012. It’s a very useful tool in all aspects. What do you dislike about Epic? Could have a better interface and sometimes you have to login several times before having access. Recommendations to others considering Epic: Very useful! What problems is Epic solving and how is that benefiting you? It’s a great tool. I use it to access patients medical history and relevant info whenever needed.

AU

Anonymous User

09/04/18

4.5 out of 5

"A great tool for patient care and medical records accessibility"

What do you like best about Epic? The patient activities listed in categories is very helpful in narrowing down what you are looking for What do you dislike about Epic? There are multiple ways to access the same information of patients so it can get a little confusing What problems is Epic solving and how is that benefiting you? Tools to communicate about patients with outside sources and ease of access to medical records and understanding of patient's historical data

AU

Anonymous User

09/03/18

4 out of 5

"Great for ED nursing charting"

What do you like best about Epic? The ease of accessing and charting in patient charts. What do you dislike about Epic? For floor nurses, it involved a lot of clicking buttons to complete an assessment What problems is Epic solving and how is that benefiting you? Electronic health records

MB

Madison B

08/31/18

5 out of 5

"Great and fast program "

What do you like best about Epic? I enjoy how fast this program works and how user friendly it is. What do you dislike about Epic? I dislike how it crashes sometimes. Very rarely What problems is Epic solving and how is that benefiting you? It's very easy to go from one patient to another

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].