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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 351-360 out of 891

AU

Anonymous User

12/14/18

5 out of 5

"Epic in the Pharmacy Setting"

What do you like best about Epic? After using it for a short while, the user interface becomes very easy to navigate. What do you dislike about Epic? It is easy to accidentally minimize the message tab and not see new notifications. Recommendations to others considering Epic: I believe this is a very helpful software to implement in any type of healthcare setting. What problems is Epic solving and how is that benefiting you? I work in a healthcare setting, so Epic has provided an easy way ...

Read more

AU

Anonymous User

12/14/18

5 out of 5

"Awesome EHR healthcare program!"

What do you like best about Epic? It's very convenient in the details that you can easily access to learn about the patient. I also like the appearance and the way the information is visually laid out. What do you dislike about Epic? There is actually nothing that I dislike. Maybe better personalization themes. What problems is Epic solving and how is that benefiting you? No business problems solved with Epic left.

AU

Anonymous User

12/14/18

5 out of 5

"Awesome EHR healthcare program!"

What do you like best about Epic? It's very convenient in the details that you can easily access to learn about the patient. I also like the appearance and the way the information is visually laid out. What do you dislike about Epic? There is actually nothing that I dislike. Maybe better personalization themes. What problems is Epic solving and how is that benefiting you? No business problems solved with Epic left.

AU

Anonymous User

12/14/18

5 out of 5

"Epic in the Pharmacy Setting"

What do you like best about Epic? After using it for a short while, the user interface becomes very easy to navigate. What do you dislike about Epic? It is easy to accidentally minimize the message tab and not see new notifications. Recommendations to others considering Epic: I believe this is a very helpful software to implement in any type of healthcare setting. What problems is Epic solving and how is that benefiting you? I work in a healthcare setting, so Epic has provided an easy way ...

Read more

KH

Kristin H

12/13/18

3.5 out of 5

"Using Epic"

What do you like best about Epic? Epic has a lot of really great features— scheduling, looking into patients charts, highlighting allergies. The functionality of this EMR is better than a lot of others I’ve experienced. What do you dislike about Epic? Sometimes it’s slow and bulky to use— can’t transition quickly from one patient to another. What problems is Epic solving and how is that benefiting you? It’s easy to stay in epic for everything without leaving— emailing, scheduling, charting, etc.

TL

Tianna L

12/12/18

4.5 out of 5

"Very Easy to use"

What do you like best about Epic? I like that everything is catergorized. That makes it super easy to find what needs to be charted. What do you dislike about Epic? After using Epic for a year, I don’t think there’s anything that I don’t like. What problems is Epic solving and how is that benefiting you? Provides an easy way for nurses, doctors, pcts, therapists to communicate and chart anything that’s going on with the patients.

MK

Magen K S

12/12/18

4.5 out of 5

"Urgent Care clinic Nurse "

What do you like best about Epic? it’s very user friendly and they are always working on updates to make your experience even better What do you dislike about Epic? they are always working on updates so things change constantly What problems is Epic solving and how is that benefiting you? allows ease of care for patients, helps with patient load

AU

Anonymous User

12/12/18

3.5 out of 5

"Not intuitive "

What do you like best about Epic? I like that you can have 2 screens open at once. Smart phrases help. Now that we can pre-chart I am happy!! What do you dislike about Epic? How to access insurance information is not clear. I didnt like that you couldnt prechart - now you can problem solved Recommendations to others considering Epic: I highly recommend EPIC as a medical system What problems is Epic solving and how is that benefiting you? Charting and chart auditing is easy. You can perform ...

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XR

Xavi R

12/11/18

5 out of 5

"simply the best...!"

What do you like best about Epic? I love EPIC. Charting couldn’t be easier - from the proloaded flowsheets to the ability to create custom patient lists. It is very functional and easy to “get”. What do you dislike about Epic? Whenever EPIC has updates (which as of late, has been happening more and more) .. it adds a lot of unneeded work. But I understand that it is a computer programme that needs to be updated. What problems is Epic solving and how is that benefiting you? I’ve only used ...

Read more

XR

Xavi R

12/11/18

5 out of 5

"simply the best...!"

What do you like best about Epic? I love EPIC. Charting couldn’t be easier - from the proloaded flowsheets to the ability to create custom patient lists. It is very functional and easy to “get”. What do you dislike about Epic? Whenever EPIC has updates (which as of late, has been happening more and more) .. it adds a lot of unneeded work. But I understand that it is a computer programme that needs to be updated. What problems is Epic solving and how is that benefiting you? I’ve only used ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].