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Epic - New SaaS Software

Epic Reviews in October 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 351-360 out of 891

AU

Anonymous User

12/14/18

5 out of 5

"Awesome EHR healthcare program!"

What do you like best about Epic? It's very convenient in the details that you can easily access to learn about the patient. I also like the appearance and the way the information is visually laid out. What do you dislike about Epic? There is actually nothing that I dislike. Maybe better personalization themes. What problems is Epic solving and how is that benefiting you? No business problems solved with Epic left.

AU

Anonymous User

12/14/18

5 out of 5

"Awesome EHR healthcare program!"

What do you like best about Epic? It's very convenient in the details that you can easily access to learn about the patient. I also like the appearance and the way the information is visually laid out. What do you dislike about Epic? There is actually nothing that I dislike. Maybe better personalization themes. What problems is Epic solving and how is that benefiting you? No business problems solved with Epic left.

AU

Anonymous User

12/14/18

4 out of 5

"Epic Review "

What do you like best about Epic? I like how the flowcharts are evenly spaced and highly organized What do you dislike about Epic? There are so many features that it can get confusing sometimes and needs a bit more structure What problems is Epic solving and how is that benefiting you? SBAR in the hospital has solved a lot of patient transport problems

AU

Anonymous User

12/14/18

5 out of 5

"Epic in the Pharmacy Setting"

What do you like best about Epic? After using it for a short while, the user interface becomes very easy to navigate. What do you dislike about Epic? It is easy to accidentally minimize the message tab and not see new notifications. Recommendations to others considering Epic: I believe this is a very helpful software to implement in any type of healthcare setting. What problems is Epic solving and how is that benefiting you? I work in a healthcare setting, so Epic has provided an easy way ...

Read more

KH

Kristin H

12/13/18

3.5 out of 5

"Using Epic"

What do you like best about Epic? Epic has a lot of really great features— scheduling, looking into patients charts, highlighting allergies. The functionality of this EMR is better than a lot of others I’ve experienced. What do you dislike about Epic? Sometimes it’s slow and bulky to use— can’t transition quickly from one patient to another. What problems is Epic solving and how is that benefiting you? It’s easy to stay in epic for everything without leaving— emailing, scheduling, charting, etc.

MK

Magen K S

12/12/18

4.5 out of 5

"Urgent Care clinic Nurse "

What do you like best about Epic? it’s very user friendly and they are always working on updates to make your experience even better What do you dislike about Epic? they are always working on updates so things change constantly What problems is Epic solving and how is that benefiting you? allows ease of care for patients, helps with patient load

TL

Tianna L

12/12/18

4.5 out of 5

"Very Easy to use"

What do you like best about Epic? I like that everything is catergorized. That makes it super easy to find what needs to be charted. What do you dislike about Epic? After using Epic for a year, I don’t think there’s anything that I don’t like. What problems is Epic solving and how is that benefiting you? Provides an easy way for nurses, doctors, pcts, therapists to communicate and chart anything that’s going on with the patients.

AU

Anonymous User

12/12/18

3.5 out of 5

"Not intuitive "

What do you like best about Epic? I like that you can have 2 screens open at once. Smart phrases help. Now that we can pre-chart I am happy!! What do you dislike about Epic? How to access insurance information is not clear. I didnt like that you couldnt prechart - now you can problem solved Recommendations to others considering Epic: I highly recommend EPIC as a medical system What problems is Epic solving and how is that benefiting you? Charting and chart auditing is easy. You can perform ...

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CK

Courtney K

12/11/18

4 out of 5

"Epic used in the hospital for clinical experience while in nursing school."

What do you like best about Epic? I like how the system is individualized for each patient. What do you dislike about Epic? It takes a long time to learn how to use it. What problems is Epic solving and how is that benefiting you? Improving patient care and communication.

AU

Anonymous User

12/11/18

5 out of 5

"Excellent "

What do you like best about Epic? I like the way we can access to software with any device phone tab or computer. I like the fact that we can tag patients and put them in our lists and also can save interesting patients. I like the lab and work up results interface. What do you dislike about Epic? Home page details not enough. Difficulty in searching patients by allocated physician name. What problems is Epic solving and how is that benefiting you? Patients records in hospital. Patient care ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].